JOB DESCRIPTION:
- Coordinates software and application deployments into various environments and ensure smooth release processes.
- Monitors and supports production environment
- Manage and resolve daily operational tickets within SLA to ensure smooth business continuity.
- Swiftly familiarize with our system architecture, team dynamics and department operational activities to provide on-hands support.
- Works with developers and systems engineering to identify potential operational issues with software and workflows before production release.
- Develop and manage monitoring systems to ensure high availability and performance.
- Design, implement, and maintain automation solutions to improve operational efficiency.
- Manage access provisioning and enforce security best practices.
- Lead incident response efforts, troubleshoot complex issues, and drive root cause analysis.
- Supports all Company initiatives, policies, operating procedures, processes.
- Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
- Must be able to juggle priorities and multi-task in a fast-paced environment. Work can be routine and challenging both at the same time.
- Communicates well and be able to provide guidance to more junior engineers once fully trained and on-board.
Job Requirements
- Bachelor’s Degree in Computer Engineering, Computer Science, IT or related disciplines
- Preferable to have at least 5-6 years working experience in a computer engineering, software development or IT environment and familiar with database, operating systems or middleware system.
- Good understanding of software programming, software development, software releases, database management, networking concepts, cybersecurity, and cloud computing.
- A good understanding of modern, cloud centric architectures and microservices provides an advantage.
- Systematic problem-solving approach, coupled with strong communication skills, in order to work closely with US & EU teams as well as guide junior engineers, and a sense of ownership and drive.
- Ability to handle multiple assignment and perform in a diverse cross-functional team environment.
Preferred Skills & Technologies
- Experience with cloud platforms (Azure).
- Proficiency in Kubernetes, Terraform, and CI/CD pipelines.
- Strong scripting skills in Python, Bash, or similar languages.
- Familiarity with monitoring tools (New Relic, Application Manager).
- Proficiency in writing and optimizing SQL queries for data analysis and troubleshooting.
- Understanding of the Linux operating system, standard networking protocols, and components will be an added plus.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Product Development
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
Malaysia > Penang : Plot 102, Lebuhraya Kampong Jawa Bayan Lepas Industrial Zone 11900
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable