Sr. Director, Solutions Engineering - Indirect Channel

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Senior Director of Solutions Engineering will lead a high-performing team of solution engineers responsible for driving technical strategy, solution design, and pre-sales support across enterprise accounts within the indirect sales channel. This role requires a visionary leader with deep technical expertise, strong business acumen, and proven experience in building scalable teams that deliver exceptional customer outcomes.

This role will be virtually based in the U.S. with 25% anticipated annual travel.

Job Description

Core Responsibilities

• Leadership & Strategy
  • Define and execute the global solutions engineering strategy aligned with company objectives.
  • Build, mentor, and scale a world-class team of leaders and solution engineers across regions.
  • Foster a culture of innovation, collaboration, and continuous improvement.
     
• Customer Engagement
  • Serve as a trusted advisor to strategic customers, providing technical guidance and solution architecture.
  • Partner with sales leadership to develop account strategies and ensure technical alignment with customer needs.
  • Represent the company at industry events, conferences, and executive briefings.
     
• Technical Excellence
  • Oversee development of solution frameworks, best practices, and technical enablement programs.
  • Ensure the team stays ahead of industry trends, emerging technologies, and competitive landscape.
  • Drive technical proof-of-concepts (POCs), demos, and solution validation for complex deals.
     
• Cross-Functional Collaboration
  • Work closely with Product Management and Engineering to influence roadmap based on customer feedback.
  • Collaborate with Marketing to develop technical content, webinars, and thought leadership materials.
  • Partner with Customer Success to ensure smooth handoff and long-term adoption.
     
• Operational Management
  • Establish KPIs and metrics to measure team performance and impact on revenue.
  • Manage budget, resource allocation, and operational efficiency for the Solutions Engineering organization.

 

Preferred Qualifications

• 10+ years of experience leading high-performing solutions engineering teams at high-growth technology companies.

• Strong familiarity with complex telecom solutions (SDWAN, cybersecurity) and platforms (Meraki, Cisco, Fortinet, Palo Alto, etc.)
• Expertise in enterprise sales cycles and complex solution selling with proven success securing large scale enterprise deals.
• Ability to thrive in a fast-paced, dynamic environment.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Development, Change Leadership, Customer Experience (CX), Ideation, Leadership, People Management

Compensation

National Pay Range: $164,009.14 USD-$341,685.71 USD Illinois Pay Range: $174,259.71 USD - $300,683.43 USD Colorado Pay Range: $184,510.29 USD - $314,350.86 USD Hawaii Pay Range: $215,262.00 USD - $287,016.00 USD Washington DC Pay Range: $235,763.14 USD - $314,350.86 USD Maryland Pay Range: $194,760.86 USD - $314,350.86 USD Minnesota Pay Range: $184,510.29 USD - $287,016.00 USD New York Pay Range: $194,760.86 USD - $341,685.71 USD Washington Pay Range: $184,510.29 USD - $328,018.29 USD New Jersey Pay Range: $205,011.43 USD - $328,018.29 USD Vermont Pay Range: $194,760.86 USD - $273,348.57 USD Massachusetts Pay Range: $205,011.43 USD - $328,018.29 USD California Pay Range: $184,510.29 USD - $313,211.90

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.