Sr. Director, Procurement Operations

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The mandate of Procurement is to provide sourcing and contracting services utilizing disciplined governance to enable CIBC to effectively execute against its business priorities. Procurement plans, negotiates and executes contracts for the supply of products and services used by CIBC striving for an optimal balance of price, risk, quality and organizational impact. The Procurement team also provides support for CIBC Vendor management programs and CIBC’s purchasing and procurement applications.

CIBC is building a next-generation global Procurement and Third Party Management (TPM) organization. The Head of Procurement Operations Excellence will lead the strategy, performance, digital enablement, and operating rigor that powers our transformation and supports our TPM 360 innovation program. This role builds and leads a global team focused on, amongst others, Spend and Tail Spend Management, Governance and Controls, Process Excellence, Value Delivery, Procurement P2P tooling, Change Management, Supplier Diversity, Market Intelligence and Procurement Performance & Analytics. Reporting to the VP, Procurement, this leader will be central to scaling AI, advanced analytics, and best‑in‑class S2P technologies across CIBC. If you are passionate about transforming procurement with data, technology and world-class operating discipline, this role is built for you.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Stakeholder management - Facilitates internal client management including senior CIBC executives in the commitment to implementing continuous improvement activities relating to Procurement Operations Excellence.
• Communication and Influence - Communicate directly with Senior CIBC executives on complex transformational activities relating to Procurement Operations Excellence. Must have well-developed influencing skills sufficient to obtain and support executive level management and elicit cooperation and consensus from business leaders in the implementation of programs, and resolve distinct differences of opinion or approach
• Project Management - Manage any project related activities required to support operational excellence transformation activities, including TPM 360. Represent Procurement, as needed, on Committees or working groups as required by CIBC. In-depth understanding of how to implement and leverage organizational transformation strategies to reach optimal outcomes
• Leadership - Provide motivation, coaching, training and developmental opportunities to ensure employees are performing at, or developing, to role expectations. This includes providing specialized counsel to staff in the resolution of complex issues. Create a positive work environment by being an effective role model and by creating a winning workplace
• Risk Management & Industry Knowledge - Ensure Operational Effectiveness and Compliance for all Procurement Operations activities. Ensure appropriate procedures are implemented based on internal guidelines and any issues identified by Governance & Compliance & Internal Audit. Detailed working knowledge (or gain over time) of CIBC’s organization, structure, facilities, policies, processes, products and operating procedures.

Who You Are

• You are an experienced professional and can demonstrate 10–15+ years in Procurement, Supply Chain, or Business Transformation in global organizations. You have demonstrated success and experience leading Procurement Operations Excellence, Digital Procurement, or S2P transformation in a global, highly regulated organization. Strong track record with AI, automation, analytics, and modern procurement technologies.
• You are a bold and accountable leader. You have well-developed people management skills. You have experience developing and implementing strategic team goals. You have experience coaching employees and driving successful team performance
• You have the ability to work effectively with a wide range of stakeholders both internally and externally to drive transformational change initiatives.
• You are an innovative and conceptual thinker with advanced analytical interpretation and problem solving abilities and strong ability to develop compelling vision to support strategic objectives.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Reviews, Corporate Services, Management Reporting, Procurement Services, Reporting and Analysis, Strategic Objectives, Vendor Management, Vendor Relationships, Work Collaboratively