About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, including agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role
We are seeking a Sr. Director, Internal Audit to build and lead our internal audit function. This is a high-visibility role reporting to the Audit Committee with a dotted line (for administrative oversight) to the CFO. You will operate as an independent contributor initially, with the opportunity to build a team as the function matures and the company grows. The Sr. Director, Internal Audit plays a critical role in identifying, assessing and mitigating risks across the organization through creating an enterprise risk assessment and then conducting targeted internal audits based on those risks while also ensuring the company is in compliance with its policies.
Responsibilities :
- Develop and implement a comprehensive enterprise risk assessment process, including creating an enterprise risk heat map, which will be presented at least annually to the Senior Leadership team and the Audit Committee
- Based on the enterprise risk assessment and in consultation with Senior Leadership and the Audit Committee, develop and execute a risk-based annual audit plan aligned with company objectives and regulatory requirements, including operational and compliance audits across all business functions
- Coordinate with external auditors to optimize audit coverage and minimize duplication and disruption
- Partner with Legal and the SOX Compliance function on matters requiring investigation from various reporting mechanisms (e.g. whistleblower hotline, SOX sub-certifications, etc)
- Present audit findings, recommendations, and remediation progress to the CFO and Audit Committee
- Partner with business leaders to identify control gaps and opportunities for process optimization and recommend scalable improvements
- Monitor remediation efforts and validate closure of audit findings
- Stay current on emerging risks, industry trends, and regulatory developments relevant to the technology sector
- Develop internal audit policies, procedures, and methodologies to establish a scalable internal audit framework
- Act as a strategic advisor to the Audit Committee and Senior Leadership on emerging risks, major strategic initiatives (international expansion, new product launches) and the risk implications of significant business model changes
Qualifications :
- Bachelor's degree in Accounting, Finance, Business, or related field
- 15+ years of progressive experience in internal audit, external audit, or risk management, with at least 3-5 years in a senior leadership capacity
- CPA, CIA, CISA, or equivalent certification required
- Experience in the technology industry strongly preferred
- Experience in companies dealing with a high volume of transactions and settlement by credit cards preferred
- Experience operating in public companies
- Deep understanding of internal control frameworks (COSO, COBIT) and risk assessment methodologies
- Familiarity with SOX 404 compliance requirements
- Strong analytical, communication, and project management skills
- Ability to work independently, manage competing priorities, and influence without direct authority
- Experience with audit management software and data analytics tools a plus
What We Offer :
- Competitive compensation and equity
- Opportunity to build a function from the ground up
- Direct exposure to executive leadership and the Board
The salary range for this position is $249000- $316000 annually. (Bonus Pay included)
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.