Sr Director Analyst - AI in HR Implementation/Governance (Remote - U.S.)

*This is an individual contributor role, based remotely in North America.

What makes Gartner Business & Technology Insights a GREAT fit for you? When you join the world’s leading research and advisory company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication — and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you.

About this role:

Gartner analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. Senior Directors serve as leaders within Gartner’s Business and Technology Insights (BTI) group, establishing themselves as a credible voice within their area(s) of expertise across industries at regional and global levels. Using exceptional research and analytical skills, Senior Directors play a significant role in producing pragmatic and provocative insights that Gartner clients consume and apply to support their key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via virtual and in-person interactions, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. As more seasoned members of the analyst team, Senior Directors also play a role in supporting junior analyst development and leading research discussions and collaboration.

This role is an opportunity to join Gartner’s growing Human Resources Practice. A team of experts within this group is dedicated to tracking the leading edge of HR technology innovation — notably the impact of AI and other HR technologies on HR — and advising Chief Human Resources Officers (CHROs) and other HR functional leaders on HR tech strategies, initiatives and investments. Senior directors are expected to offer flexibility in what they can cover and how they channel their expertise.

What you’ll do:

• Create innovative, thought-provoking and highly leveraged research offering compelling, objective and actionable advice for Gartner clients in multiple formats (i.e., writing, video, infographics, podcasts) on topics including (but not limited to) the implementation and governance of AI across HR use cases, the CHRO’s role in driving enterprise AI implementation, and AI’s transformative impact on the HR function, the workforce and how work gets done.
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to clients’ needs and requests that accelerate their ability to act strategically.
• Create in-depth analysis that identifies the root causes of clients’ barriers or overall needs and reframe their thinking to drive their business forward.
• Demonstrate thought leadership by developing provocative, independent insights that can evolve our research agenda.
• Track and work closely with vendors, emerging technologies and practices to remain ahead of the curve within the AI-driven HR technology space; use these sources to research, analyze and predict market trends and shifts in actionable content deliverables.
• Provide individualized advice rooted in quantitative and qualitative data and specific to a client role to CHROs, HR functional leaders and HR technology leaders through video-based presentations and discussions.
• Create and deliver high-value presentation materials on- and off-stage for Gartner events, industry and professional association conferences, and client briefings.
• Provide sales support by serving as voice of the market to help BTI teams create content and drive engagement with clients to make progress against their critical priorities and grow their business.
• Provide high-quality and timely content peer review.
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy.
• Actively participate in innovation, ideation and research discussions and collaborate effectively with peers in the BTI community.
• Identify research process improvements and/or develop new processes that help the team and BTI provide excellent service delivery.
• Serve as a mentor and coach by supporting more junior team members.

What you’ll need:

• 12+ years of relevant experience in HR technology and/or operations leadership roles, with recent ownership of AI implementation and governance, or an equivalent combination of education and experience, including the following subject matter expertise:
  • Demonstrated experience implementing and managing HR technology and AI initiatives in enterprise organizations to transform HR processes, including talent acquisition, talent management, employee experience and workforce skills management. 
  • Background in AI governance, including working with legal, privacy and compliance teams to institute strict ethical guidelines, bias mitigation protocols and data privacy standards for AI tool usage.
  • Profound understanding of the challenges CHROs face as leaders both within the HR function and across the enterprise, plus familiarity with CHRO workflows and priorities.
  • Deep first-hand knowledge of the AI in HR tech landscape, including market dynamics, vendors, products and emerging use cases, particularly with respect to AI techniques (e.g., AI agents, generative AI) and their impact on HR processes, team structures and data governance.
  • Track record of successfully guiding HR organizations through AI-driven technological change, including partnering with IT, senior leaders and cross-functional teams to drive technology adoption and build an “AI-ready” culture.
• Bachelor’s degree or equivalent; graduate degree a plus.
• Strong executive presence and ability to establish credibility with senior-level audiences.
• Strong organizational and time management skills, including an ability to work under tight deadlines and produce high-quality deliverables.
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
• Proficiency in analyzing and synthesizing data, including ability to effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
• Ability to work independently and collaboratively as part of a multicultural global team.
• Ability to take peer feedback and provide constructive feedback to others.
• Comfort level with presenting at large and small-scale speaking engagements.
• Strong business and financial acumen.
• Ability to represent Gartner's research methodology and strategies effectively at all levels.
• Agility with navigating and learning in highly matrixed environments.
• Willingness and ability to travel up to 25%, regionally and globally (where applicable).

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:108065

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