Sr. Customer Rep., Sales ONC

Job Description

Join our company, a premier research-intensive biopharmaceutical organization, where we are at the forefront of delivering innovative health solutions. We are dedicated to advancing the prevention and treatment of diseases in people and animals. As a Senior Sales Oncology Customer Representative, you will play a crucial role in achieving sales targets and driving growth within the oncology portfolio in Bahrain. If you are passionate about making a difference in the field of oncology and thrive in a dynamic, collaborative environment, we invite you to apply.

Responsibilities

• Responsible for the achievement of sales targets for the oncology portfolio in Bahrain.

• Accountable for accurate execution of territory sales targets planning and operational cross-functional territory development plan within assigned territory.

• Identify and communicate with relevant customers including Key Opinion Leaders, Oncology decision-making authorities in cancer institutions, and other members of the appropriate Multi-Disciplinary Team (Nurses, Pharmacists, Pathologists, etc.) to maximize sales in the territory.

• Work in close collaboration with line manager and members of the cross-functional team to create, execute, lead, and coordinate the activities of other team members in the same territory.

• Support the marketing team to drive growth of our product and inline products to maximize business outcomes.

• Maintain an accurate and up-to-date picture of the competitive landscape and clinical perspectives within cancer institutions in their territory.

• Provide an accurate and reasonable territory potential picture as a basis for short and long-term territory sales planning.

• Maintain an excellent understanding of various processes within cancer institutions in their territory (e.g., Multidisciplinary Team approaches, Hospital Treatment Protocols for Cancer, Pharmacy Policies, Formulary Inclusion process).

• Ensure sufficient inventory at the hospital pharmacy to meet the demand of Oncologists/Patients for Oncology Medicines, in collaboration with Market Access and Logistics colleagues.

• Leverages data and Patient flow insights to prioritize accounts and align resources where clinical impact is greatest.

• Ensure high level of ethical standards of Oncology business in place.

Qualifications

Required

• University degree in a relevant Healthcare-related major (Medical/ Pharmaceutical)

• A minimum of 2 years of experience in the pharmaceutical business with a successful track record.

• Oncology Experience is a priority

• Residency in Bahrain is a must

• Excellent presentation and communication skills.

• Highly organized, structured with a competitive mindset.

• Excellent planning and time management skills.

• High level of learning agility.

• The ability to interact with all levels of customers, including high-level scientific leaders.

• Excellent leadership skills and sound understanding of the roles of other cross-functional team members.

• Stakeholder management: Proven ability to identify, engage, influence, and maintain relationships with Key Opinion Leaders, hospital decision makers, pharmacy heads, and multidisciplinary teams.

• Leadership and team coordination: Experience leading territory-level initiatives, coaching colleagues, and driving cross‑functional collaboration to deliver results.

• Networking and relationship building: Strong ability to create and sustain a professional network across oncology institutions and relevant healthcare communities.

• Strategic planning: Capability to develop territory plans based on market insights, potential assessments, and competitive landscape.

• Analytical mindset: Comfortable using sales data, patient flow metrics, market intelligence, and CRM insights to prioritize accounts, forecast demand, and measure outcomes.

Required Skills:

Account Management, Account Management, Adaptability, Change Agility, Customer Experience Design, Customer Experience Management, Customer Relationship Management (CRM), Data Analysis, Endocrinology, Healthcare Innovation, Interpersonal Relationships, Lead Generation, Learning Agility, Management Process, Market Access, Market Analysis, Oncology, Oncology Sales, Order Processing, Pathology, Pathophysiology, Pharmacy Operations, Pharmacy Practice, Product Knowledge, Revenue Generation {+ 5 more}

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

03/27/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.