We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
As a Senior Consultant, Digital Strategy, you will play a critical role in shaping the future of Digital Banking at CIBC. You will support our Discovery practice, which tackles ambiguous, complex, and highly integrated business challenges impacting millions of clients. Your focus will be on driving outcomes that support our key digital KPIs and ensuring that all decisions align with CIBC’s overall Digital strategy.
You will serve as a key connector between Digital Banking and various cross-functional teams, fostering enterprise alignment, knowledge sharing, and the development of high-impact initiatives. In this role, you will own the strategy and roadmap for several Digital Banking experiences. Key responsibilities include:
Shape the Future of Digital Banking: Provide support in leading the Digital Strategy team in developing strategic proposals and recommendations that support our 5-year digital experience vision and roadmap. Identify opportunities to deliver seamless, intelligent, and human-centered digital experiences across online and mobile channels.
Drive Innovation and Capability Creation: Identify, incubate, and accelerate transformative digital opportunities—from next-generation personalization to frictionless banking and advisory experiences.
Monitor Market Disruption: Analyze market shifts, emerging fintech trends, and consumer insights to develop bold, actionable strategies that keep our digital ecosystem ahead of competitors and evolving client expectations.
Mobilize Enterprise Execution: Collaborate with product, design, and data science teams to translate vision into measurable outcomes, embedding agility, experimentation, and continuous delivery into our ways of working.
Inspire Alignment and Engagement: Develop compelling narratives, business cases, and data-driven insights to unite senior executives, partners, and teams around a shared vision for digital leadership and innovation.
Coach and Mentor: Provide coaching and mentorship to junior members of the Digital Strategy team, fostering their growth and development.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Fintech-Minded and Future-Focused: You have experience building or advising on disruptive digital models within banking, fintech, or technology environments, and are fluent in the emerging technologies shaping the industry.
Customer-Obsessed Innovator: You are passionate about solving real human problems through digital design, simplification, and intelligent automation, with a proven ability to translate insights into differentiated experiences.
Influential Storyteller and Connector: You are an exceptional communicator who can distill complexity, unite diverse teams, and influence executive stakeholders through a clear, inspiring, and evidence-based vision.
Builder of Culture and Talent: You lead with curiosity and empathy, cultivate innovative mindsets across teams, and mentor others to think boldly, challenge convention, and deliver meaningful digital transformation.
Who you are
You have 7+ years of experience leading digital strategy—ideally within financial services or similarly complex environments—with proven analytical, financial, and strategic planning skills. You are results-oriented and excel at synthesizing data and trends to drive business outcomes. As a compelling storyteller, you present to executive audiences to influence both narrative and decision-making.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 18th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Digital Channels, Digital Strategy, Leadership, Process Improvements, Professional Presentation, Relationship Management, Teamwork, Vision Planning