Sr. Business Director - Regional Accounts, Lilly Employer

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job Title:  Senior Director, Regional Accounts, Lilly Employer

Organization Overview: 

Lilly is a medicine company turning science into healing to make life better for people around the world with a vision to get our medicines to more patients faster. Lilly Employer is a new organization being stood up to support this purpose and is focused on accelerating obesity access through both traditional and new models to drive increased opt-in and utilization.  We are focused on delivering improved employer and employee experience and outcomes, accelerating evidence generation, and helping to shape a more transparent healthcare ecosystem. We work to eliminate barriers to access and affordability and improving lives through Lilly medicines. We are committed to understanding customer needs and the healthcare ecosystem, proactively identifying and removing obstacles to ensure a seamless consumer experience. This new team embodies a collaborative spirit, strategic thinking, and a readiness to adopt change and technology for better outcomes. 

Position Overview

The Senior Director for Regional Accounts [employer, Employer Benefits Consultants (eBC), coalition, other], is accountable for driving access at Regional Accounts [employer, eBC, coalition, other] and their associated benefits decision teams, as well as partnering with enterprise partners to integrate the customer-facing approach with these key customers.  The position will report to the Lilly Employer Field Leader in the Lilly Employer organization. 

This role is based remotely and does not have direct reports.

Candidates pursuing this role should be obsessed with employer and consumer experience.  They should drive for solutions that balance both Lilly and customer needs with the goal of extending OMM coverage and creating exceptional consumer experiences.  Ideal candidates will be self-motivated to pursue new relationships, expand existing relationships, and constantly seek to understand the tensions and opportunities that exist within them.  They should be exceptional collaborators who work well across Lilly and our customer’s matrixed organizations, as well as be accountable to balancing business advances with compliant approaches to engagement. 

Responsibilities:

• Maintain or grow opt-in (both traditional and alternative) with critical regional accounts in collaboration with Lilly enterprise partners.
• Accounts owned by the S6/7 Senior Director Employer Field will include the largest by employee population in their respective geography.  They could include important regional customers such as: employers, eBC, coalitions, and any new or emerging customers impacting benefits decisions.
• Work with Director of Strategic Accounts (DSA), State and Government Affairs (SGA), Director of Payer Accounts (DPA), Sales Leaders (as needed), and other key functions to create exceptional experiences and an integrated front for these customers.
• Understand the challenges and opportunities for these customers and provide answers that improve patient access.
• Build deep expertise in: (1) Employer health benefits and their key support functions, (2) Our medications and the disease states in which they are indicated, (3) Our value story and key tools and resources (ie traditional and non-traditional) and when they meet a specific customer and enterprise need.
• Prepare for and execute exceptional launches as Lilly’s product portfolio and resource offerings continue to grow. 
• Establish/build upon existing relationships with key stakeholders while maximizing all internal Lilly resources to meet their needs in support of Lilly obesity efforts.  Influence internal and cross-functional teams supporting the execution and creation of both existing and new tools and resources that meet critical customer needs. 
• Meet or exceed key measures of success, including key metrics, KPIs, and overall execution goals that lead to removal of access barriers for patients/employees.
• Be thoughtful about the broader enterprise as goals within the employer workstream are achieved.
• Work through Employer Field Leadership providing key input customer insight, go to market strategy, opportunities to innovate core capabilities, etc.
• Live a culture of compliance in the organization, ensuring all activities are reflective of the Lilly Core Values of Integrity, Excellence and Respect for People

Position Requirements (Transferable Skills):

• Bachelor’s Degree
• At least 5 years of employee benefit consulting, in-house employer benefits management, account management or B2B selling, or related experiences (including specialty or oncology sales/leadership, account-based selling).
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1

Additional Preferences:

• Ability to create structure and work in white space
• Strength in working cross functionally
• Experience in creating structure and value in white space
• Detailed knowledge of the healthcare system, including a working understanding of key legal/regulatory policies surrounding market access
• Strong analytical and negotiation skills
• Strong communication skills and ability to influence
• Demonstrated selling, documenting, and strategic planning skills
• Experience leveraging data to drive differentiation
• Demonstrated prior experience with establishing and consistently meeting or exceeding business development and maintenance targets
• Demonstrated understanding of account management and selling with employers, health systems, payers, or other business partners.
• Inherent drive to solve challenging problems while deepening current and growing new relationships

Other:

• Travel – Variable, up to 50%

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$157,500 - $266,200

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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