Sr Business Analyst

Reporting directly to the FP&A Director, Commercial, the Senior Business Analyst will be a high-impact member of the Financial Planning and Analysis (FP&A) team. You will serve as a strategic business partner to the Finance, Sales, and Marketing teams, owning the end-to-end commissions process and ensuring tools are strategically set up to drive critical revenue analytics, financial close cycles, and future forecasts. To achieve this, you will drive operational efficiency by automating workflows and streamlining processes, while evolving our commercial models to provide deeper, data-driven insights into business performance.

Key Duties and Responsibilities

• Own the end-to-end quarterly commission process, ensuring 100% payout accuracy for employees across AMER, EMEA, and APAC while providing predictable expense forecasts to Finance and Sales leadership.
• Act as the technical lead for the commissions tool (Spiff) and maintain audit-ready documentation to support internal and external compliance reviews.
• Architect automated revenue models and Tableau visualizations to eliminate manual analysis and improve data-driven decision-making.
• Lead special projects and provide ad-hoc analytical support for the commercial organization, including strategic growth analysis, financial modeling, and evaluating marketing and sales spend efficiency.
• Leverage AI tools to lead efforts in streamlining business operations that support driving revenue growth and efficiency for Twist.
• Provide deep-dive analytics for Earnings Calls and Close cycles, including detailed regional, product, industry, and customer-level variance analysis.
• Map and scale commercial processes, leading data governance efforts to identify current manual tasks and prioritizing their removal to ensure the tech stack evolves alongside the organization's growth.

Position Requirements

• Bachelor’s degree in Finance, Accounting, or related field (MBA preferred).
• 3-5 years of experience in FP&A, commercial modeling, or business analytics.
• Strong analytical thinking and problem-solving skills.
• Experienced with AI tools and their application in financial or operational workflows.
• High aptitude in Excel/Google Sheets (nested logic/validation) and proficiency in Salesforce, Tableau, SAP, and Commissions platforms (e.g., Spiff).
• Strong communication skills with the ability to present complex financial data to non-financial stakeholders.
• Project management ability to implement new business processes and manage technical system transitions.
• Detail-oriented and able to perform in a high-pressure environment while collaborating across teams to deliver results.

Nice to Have

• CPA or equivalent professional certification.
• Advanced proficiency in CRM tools such as Salesforce.
• Hands-on familiarity with ERP systems like SAP.
• Exposure to Commissions platforms (e.g., Spiff, CaptivateIQ, or Xactly).
• Proven track record working with Business Intelligence platforms such as Tableau or Power BI.
• Adept at utilizing AI tools to drive workflow automation and data insights.
• Biotech or Life Sciences background preferred.