Alcon

Sr. Associate, Supply Chain Planning (Demand Planner)

Selangor – AGS Full time

At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.

POSITION OVERVIEW:

Owns the consensus demand forecast by combining statistical baselines with commercial inputs to deliver a reliable, accurate, and unbiased demand signal for the business. This role partners closely with Commercial, S&OP, S&OE, Supply Planning, and Analytics teams to ensure forecasts support business objectives and enable optimal service, inventory, and capacity decisions.

KEY RESPONSIBILITIES:

  • Create and publish the consensus demand plan, focused on 3-24 months horizon.
  • Generate statistical baseline forecasts using segmentation, incorporate commercial inputs and validate assumptions.
  • Provide monthly demand submission assumptions and scenarios to support trade-off discussions
  • Monitor, track and improve forecast accuracy and bias
  • Conduct root cause analysis for forecast errors across commercial events, bias, seasonality and lifecycle phases
  • Create and maintain new product master data. Generate analytical forecat based on benchmarking according to data available, enrich forecast and validate launch reasonability

WHAT YOU’LL BRING TO ALCON:

Education (minimum/desirable):

  • Bachelor’s degree or equivalent combination of education and relevant experience

Languages

  • English fluency, written and verbal

Qualifications

  • 5 years relevant experience required
  • Experience in demand planning, forecasting or analytics within supply chain
  • Knowledge of S&OP/IBP processes
  • Strong analytical capability and proficiency with forecasting tools
  • Experience with advanced planning systems preferred (e.g. SAP IBP, o9, Kinaxis, APO)

HOW YOU CAN THRIVE AT ALCON:

  • Opportunity to work with a leading global medical device company
  • Collaborate with a diverse and talented team in a supportive work environment
  • Competitive compensation package and comprehensive benefits
  • Continuous learning and development opportunities

Alcon Careers

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