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Do you have a passion for helping others? Does the thought of connecting people with a job they’ll love inspire you? Do you thrive in a fast-paced environment? This is your opportunity to give your passions and talents new purpose by applying them to meaningful work at The Hartford. Description As a High Volume Contact Center Recruiter at The Hartford, you’ll be responsible for filling 150-190 positions on an annual basis across multiple locations and business lines including Enterprise Operations, Commercial Business and Claims. Class hiring accounts for approximately 1,800 hires annually at The Hartford and can range from a class size of 5 to 24 hires. Responsibilities • Recruit qualified and diverse candidates for high-volume openings and anticipated needs. • Utilize a consultative approach for sourcing, assessment and selection in order to recruit qualified candidates for strategic needs in a cost-effective manner. • Interview up to 10 candidates daily to support the class hiring efforts. • Work with business lines to understand and anticipate talent needs and related issues. • Develop and implement hiring strategies to address ongoing talent needs. • Utilize creative, customized approaches, including social media to supplement traditional sourcing methods. • Recommend business approaches to improve recruiting ability (e.g., split work schedules). • Manage recruitment cycle for candidates that apply online and leverage a number of sourcing techniques, including but not limited to networking, social media and job board usage. • Establish effective working relationships with colleges, technical schools and professional organizations to ensure an adequate supply of qualified talent. • Participate or lead recruiting related projects. • Maximize use of technology and tools and maintain staffing standards. Qualifications • At least 3-5 years recruiting experience in a high volume, call center environment and/or insurance industry preferred. • Excellent planning and organizational skills; able to “juggle” responsibilities effectively in a high volume, fast-paced service environment. • Experience using technology to streamline the recruitment process to reach both passive and active candidates; experience building a pipeline in advance of need is preferred. • Excellent relationship building and consultative skills and the ability to partner with and coach business partners and stakeholders. • Strong communication, interpersonal, time management and decision making skills required. • Working knowledge of Taleo preferred. • Operate under the mindset of The Hartford’s Behaviors: Deliver Outcomes, Operate as a Team Player, Build Strong Partnerships and Strive for Excellence. Compensation At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you’ll be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more. Why Join The Hartford? Visit our website to learn about The Hartford’s recognition. Information about the company and its product offerings is available at www.thehartford.com. Join us on Facebook | Follow us on Twitter | Join our group on Linked In Don’t just apply for a job. Apply your passions.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$84,000 - $126,000Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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