We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Senior Administrative Assistant provides advanced administrative support to Small Business Underwriting leaders (Director–VP level) and their teams. This is a fast‑paced, high‑impact role that requires sound judgment, strong organizational skills, and the ability to anticipate leader and business needs.
The successful candidate will be a trusted partner who operates independently, handles sensitive information with discretion, and contributes to continuous improvement, change adoption, and culture across the organization.
Key Responsibilities:
Executive & Leadership Support
Manage complex calendars and scheduling for assigned leaders, anticipating conflicts and prioritizing business‑critical meetings
Coordinate domestic travel arrangements and prepare accurate, timely expense reports in accordance with company policy
Monitor and manage leader communications as requested, including acting on behalf of leaders when appropriate
Serve as a proxy for supported leaders in enterprise systems (e.g., Workday, expense and travel tools, procurement systems)
Communicate clearly and professionally with stakeholders at all levels of the organization
Maintain a high degree of confidentiality and sound judgment at all times
Operational & Administrative Support
Serve as a Workday “power user” or subject matter expert; support onboarding, offboarding, and employee data accuracy
Maintain organizational charts, leadership materials, and administrative records
Coordinate reports, track deadlines, and support ad‑hoc analysis for leaders as needed
Support weekly timesheet approvals, PTO reconciliation, and employee hierarchy updates
Assist with departmental training logistics, new hire onboarding, and space or equipment coordination
Partner with leaders and peers to identify process improvements and efficiency opportunities
Event & Program Coordination for Small Business
Coordinate meetings, leadership sessions, learning events, and office or agency functions
Manage logistics including room setup, technology, materials, and vendor coordination
Act as a liaison with compliance, finance, legal, and other partners when planning events
Ensure professional execution of events and visits, including VIP and leadership engagements
Role Scope & Level Expectations
Provides advanced administrative support to Director–VP level leaders or leadership teams
Independently manages recurring workflows and anticipates leader needs
Supports small projects or departmental initiatives, including tracking timelines or budgets
Operates with low to moderate ambiguity; expected to prioritize and problem‑solve independently
No formal people leadership, but may mentor junior administrative professionals
Development & Growth Expectations
This role emphasizes continuous learning and professional development. Senior Administrative Assistants are expected to:
Leverage Microsoft 365 tools, including Copilot, to improve productivity, communication, and workflow efficiency
Participate in the Administrative Community of Practice (CoP) and pursue ongoing skill development
Demonstrate adaptability, ownership, and change agility in a dynamic business environment
Contribute to a culture of collaboration, inclusivity, and continuous improvement
Required Qualifications
2+ years of experience supporting mid‑ to senior‑level leaders in a fast‑paced environment
High proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams, SharePoint)
Ability to manage multiple priorities with strong attention to detail and follow‑through
Strong written and verbal communication skills
Proven ability to handle confidential information with discretion and professionalism
Preferred Qualifications:
College degree preferred
Experience with Workday or comparable HR systems
Prior experience supporting multiple leaders or leadership teams
Experience coordinating events or managing administrative projects
Why This Role Matters
Senior Administrative Assistants are critical partners in enabling leaders to operate effectively. This role goes beyond traditional administrative work—offering exposure to leadership, business operations, technology transformation, and meaningful opportunities for growth.
This role will have a Hybrid work schedule, with the expectation of working in the Charlotte, NC office three days a week (Tuesday through Thursday).
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$69,200 - $103,800Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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