Job Description Summary
The Senior Administrative Assistant is an independent, collaborative, motivated team member who provides comprehensive administrative support to CRM DU and Clinical Development leaders and teams. This role interacts with stakeholders at all organizational levels—both internal and external—and requires the ability to thrive in a fast paced, highly matrixed, global environment. Success in this position depends on strong interpersonal skills, sound judgment, discretion in handling sensitive information, and the ability to manage multiple priorities with minimal supervision.
Job Description
Location: East Hanover, NJ
LI: #onsite
This position will not have the ability to be located remotely.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you
Key Responsibilities
The Senior Administrative Assistant provides broad and proactive administrative and operational support across CRM DU and Clinical Development teams, including but not limited to:
Acting as a key administrative contact for assigned CRM DU and Clinical Development leaders and teams
Managing complex calendars and scheduling meetings across global time zones
Handling confidential information with professionalism and discretion
Coordinating domestic and international travel arrangements
Processing expense reports through Concur and managing purchase orders and invoice receipts
Organizing and maintaining global meetings, including video and conference room bookings. Maintaining distribution lists, files, and archival study documentation
Preparing, proofing, and updating routine and complex documents, presentations, and reports including Confidentiality Disclosure Agreements (CDA) and contracts
Supporting interview scheduling, onboarding, and requisition processes for new hires. Registering and coordinating visitors and liaising with building services as needed
Supporting data entry and tracking in internal systems (e.g., TimeSheet, BrassRing, CREDI/SUBWAY, HRCore, Workday, Concur, Horizon)
Supporting compliance‑related activities such as audits or inspections with high attention to quality. Providing guidance, training, and backup coverage to other administrative staff as needed. Contributing to process improvements and supporting changes to workflows in a dynamic environment
What You’ll Bring to the Role
Education
Bachelor’s degree preferred, or equivalent senior‑level administrative experience
Experience & Skills (Essential Requirements)
5–7+ years of advanced administrative or executive support experience within a large, complex, matrixed organization
Proven ability to exercise independent judgment, manage competing priorities, and solve complex administrative problems
High level of integrity with demonstrated experience handling highly confidential and sensitive information
Strong organizational, time‑management, and attention‑to‑detail skills
Excellent written and verbal communication skills in English
Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience with enterprise systems such as Concur, Ariba, and related internal platforms strongly preferred
Ability to adapt quickly to organizational changes and contribute to continuous improvement
Collaborative, service‑oriented mindset and strong team player
Desirable Requirements
Advanced secretarial or technical administrative training
Experience supporting clinical development or research organizations
Project coordination or informal project management experience
Additional Information
This role requires on‑site presence and does not offer remote or relocation support. Only local candidates will be considered.
The salary for this position is expected to range between $63,600 - $118,200 per year.
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
To learn more about the culture, rewards and benefits we offer our people click here.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$60,600.00 - $112,600.00
Skills Desired