Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Squad Leader at Kyndryl, you’ll be responsible for leading and supporting storage and backup services across distributed platforms. In this role, you ensure service stability, operational excellence, and effective team performance while supporting mission‑critical enterprise systems.
You will provide technical leadership, coordinate cross‑team activities, and act as a subject matter expert (SME) to drive best practices in storage and backup operations. Working closely with global teams and stakeholders, you play a key role in ensuring reliable, secure, and efficient service delivery.
Key Responsibilities
Lead and coordinate storage and backup operations across distributed platforms.
Ensure service availability, reliability, and adherence to operational standards.
Act as Squad Leader and SME, guiding team members and supporting complex technical issues.
Collaborate with cross‑functional teams and stakeholders to plan, implement, and improve services.
Drive documentation, knowledge sharing, and continuous improvement within the squad.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to growing your career. Whether you want to strengthen your leadership capabilities, deepen your technical expertise in storage and backup technologies, or expand into broader delivery leadership roles, you’ll find opportunities here to lead high‑impact teams, work in enterprise‑scale environments, and grow your career with global reach.
Who You Are
You’re good at what you do and bring deep technical experience combined with strong leadership skills. You are comfortable leading teams in complex environments, working across organizational boundaries, and balancing technical excellence with service delivery objectives. You have a growth mindset, strong communication skills, and a collaborative approach to problem solving.
Required Skills and Experience
10+ years of hands‑on experience in enterprise infrastructure environments.
Strong experience leading storage and backup services for distributed platforms.
Proven experience as a Squad Leader, Team Leader, or Subject Matter Expert (SME).
Experience working with cross‑team and cross‑functional management models.
Strong analytical, organizational, and leadership skills.
Preferred Skills and Experience
Experience supporting mission‑critical, enterprise‑scale environments.
Ability to mentor and develop technical team members.
Familiarity with operational governance, service management, and continuous improvement practices.
Intermediate English proficiency required for technical documentation, collaboration with global teams, and stakeholder communication.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.