Specialty Pharmacy Supervisor

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara is hiring a Pharmacy Supervisor for the Case Management Specialty Pharmacy

Location: Onsite- Norfolk General Hospital

Status: Full Time (40 hrs/wk)

Shift: M-F Days

The Pharmacy Supervisor provides formal leadership to pharmacy team members. Responsible and accountable for the provision of safe, compliant, effective, and prompt pharmacy services. Participates in all necessary aspects of the medication-use system while providing comprehensive and individualized pharmaceutical care to the patients. Assumes leadership accountability for daily pharmacy operations, coordination of workflows, quality and service, human resource management, strategic planning, and medication management locally and within the system. Serves as a resource for staff, represents pharmacy leadership within the division, and implements and supports local and system initiatives. Assumes local and system leadership responsibility and accountability for all aspects of pharmacy operations.

• Demonstrates the ability to work in areas of pharmacy practice competently and independently

• Assures the appropriateness of all provider medication orders in maintaining a high level of patient care and safety

• Maintains advanced knowledge of medication use, disease states, and regulations applicable to their area of practice

• Serves as the primary resource for drug information and education

• Provides in-depth patient counseling when required

• Supports the training of new employees and participates in the creation and maintenance of training materials

• Consistently follows and assist with development of policies and procedures

• Continually seeks out additional training opportunities and stays abreast of new and changing information for assigned areas

• Demonstrates superior customer service, effective communication, decision-making, and organization

• Serves as a role model in the following areas: professionalism, collaboration, and teamwork

• Triages and escalates any questions or issues outside the scope of practice as needed

• Uses appropriate systems for processing of patient information

• Ensures quality assurance is maintained according to departmental and legal requirements

• Precepts pharmacy students and/or pharmacy residents as assigned

• Provides leader and peer coaching and constructive feedback to colleagues in a professional and productive manner

• Successfully leads local and system implementation of various system initiatives

• Shares information routinely with local and system pharmacy team members

• Leads and coordinates the development and maintenance of clinical and operational pharmacy processes and programs

• Develops, implements and evaluates pharmacy services, protocols, policies & procedures

• Participates in local and/or system committees related to pharmacy services as necessary and assigned

• Ensures adequate supplies and staffing are available for continuous patient care

• Operates pharmacy equipment appropriately

• Provides operational support and staffing based on the needs of the team

• Models practice consistent with organizational goals, customer service, clinical effectiveness, and standards of care

Education

• Bachelors Level Degree in Pharmacy (Required)

• Doctorate Level Degree in Pharmacy (Preferred)

Certification/Licensure

• Virginia Pharmacist License (Required)

Experience

• Minimum 3 years of Pharmacy Experience (Required)

• 2 Years of Leadership Experience (Required)

• Specialty or Mail Order Pharmacy Experience (Highly Preferred)

Keywords: Pharmacy, Specialty Pharmacy, Pharmacy, Drug Counseling, Inpatient Pharmacy, MTM, Medication Therapy Management

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Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.