Specialist, Technical Analyst

Job Description

Specialist- Technical Analyst

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

We are looking for a highly skilled Developer/Configuration Engineers specialized in the Signals One (Research Suite), including but not limited to modules such as Notebook, VitroVivo, Inventa, Synergy, and any other components within the suite. The ideal candidate will have end-to-end ownership of platform configuration and development activities, ensuring seamless delivery and support of this research platform.

What will you do in this role

• Responsible for the configuration, customization, and development of the Signals One Research Suite modules to meet evolving research and business needs.
• Manage the full Software Development Life Cycle (SDLC) including:
  • Requirement gathering and analysis
  • Solution design and configuration
  • Development, configuration and scripting
  • Collaboration with testing and User Acceptance Testing (UAT) teams
  • Deployment using Configuration Transfer Tool or equivalent mechanisms
  • Production release and hypercare support
• Implement and adhere to IT Service Management (ITSM) best practices, covering:
  • Incident, Request, and Problem Management
  • Change Management
  • Knowledge Management
  • Release Management
• Understand and maintain integrations between Signals One and internal/external systems, including SaaS and cloud applications, leveraging APIs and middleware.
• Utilize scripting languages (e.g., Python, PowerShell, Bash) to automate platform/integration tasks, process/data workflows, and deployment processes.
• Work with cloud platforms (AWS, Azure, or GCP) to deploy, monitor, and optimize platform components.
• Employ monitoring and logging tools to proactively identify and resolve platform issues, ensuring high availability and performance.
• Collaborate closely with cross-functional teams including Product Owner, Technical Lead, Quality Unit, infrastructure, and support to deliver robust platform solutions.
• Document configurations, processes, and troubleshooting guides to support knowledge sharing and compliance requirements.
• Mentor junior/support engineers and contribute to continuous improvement initiatives.
• Work as part of an experienced team, and globally in a virtual team.

·      Work in Product model structure and follow Agile development practices

What Should you have :

• Extensive hands-on experience with Signals One Research Suite and its modules (Notebook, VitroVivo, Inventa, CD, Synergy, etc.). and Spotfire.
• Strong understanding of the complete SDLC process from requirements through production release and hypercare.
• Proven expertise in ITSM processes including Incident, Request, Problem, Change, Knowledge, and Release Management.
• Experience with cloud platforms (AWS, Azure, GCP) and cloud-native deployment models.
• Proficiency in scripting languages (such as Python [Streamlit], C#, GitHub and Git Hub Actions) for automation, process or integration tasks. And also SQL and Python (Pandas) for data querying and manipulation.
• Solid knowledge of API design and integration patterns, including RESTful services and middleware solutions. Knowledge of basic integration patterns.
• Familiarity with monitoring and logging tools (e.g., Splunk, Dynatrace, Grafana).
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment. Focus on debugging and root cause analysis following Six Sigma principles.
• Excellent communication skills to effectively interact with technical teams and end-users.
• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred.
• Minimum 4-8 years of relevant experience in platform development/configuration roles.

Preferred Qualifications

• Experience working in regulated environments (e.g., pharmaceutical, life sciences).

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing , bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Amazon Web Services (AWS), Biopharmaceuticals, Biopharmaceutics, Data Engineering, Data Visualization, Design Applications, Information Technology (IT) Services, IT Performance Management, IT Service Management (ITSM), Knowledge Sharing, Life Science, Platform Development, Power Shell Scripting, Scripting Languages, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Software Lifecycle Management (SLM), Solution Architecture, System Designs, System Integration, Testing

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/7/2026

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