Amgen

Specialist IS Engineer - Network Operations

India - Hyderabad Full time

Career Category

Information Systems

Job Description

ABOUT THE ROLE

This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands-on engineering, structured troubleshooting, and continuous improvement.

Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effectively with cross-functional teams. Attention to detail and a commitment to operational excellence are essential. Please note, this is an on-site role based in Hyderabad.

Roles & Responsibilities:

  • Implement and maintain network infrastructure systems
  • Configure and administer Cisco routing and switching equipment
  • Manage F5 load balancers to ensure application availability and performance
  • Administer Infoblox DNS, DHCP, and IP address management systems
  • Troubleshoot complex network issues and implement appropriate solutions
  • Perform regular network maintenance and planned upgrades
  • Monitor network performance and conduct capacity planning
  • Document network architecture, configurations, and procedures
  • Implement network security measures and best practices
  • Collaborate with cross-functional teams on infrastructure projects
  • Provide technical guidance and mentorship to junior team members

Basic Qualifications and Experience:

  • Bachelor's degree with 8+ years of experience OR
  • Master's degree with 6+ years of experience OR
  • Diploma with 12+ years of relevant experience

Functional Skills

Must-Have Skills:

  • Previous, or current, CCNP certification (required)
  • Proven experience with Cisco routing and switching technologies (required)
  • Hands-on experience configuring and maintaining F5 load balancers (required)
  • Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required)
  • Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc.)
  • Experience with network security concepts and implementation

Good-to-Have Skills:

  • CCIE certification
  • Knowledge of automation tools and scripting (Python, Ansible, etc.)
  • Familiarity with cloud networking (AWS, Azure, GCP)
  • Experience with network monitoring tools
  • Knowledge of ITIL practices
  • Experience with DevOps, S/W development and scripting
  • Experience with Software-Defined Networking (SD-WAN)
  • Familiarity with network orchestration platforms
  • Good knowledge of industry tools

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

  • CCNP certification (mandatory)
  • CCIE certification (preferred)
  • F5 Certified Expert (preferred)
  • Infoblox certification (preferred)

Soft Skills:

  • Excellent troubleshooting and analytical abilities
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Problem-solving and critical thinking capabilities
  • Team collaboration and knowledge sharing
  • Adaptability to changing priorities and technologies

Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

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