Specialist, Global Workforce Analytics

Lead Data Analyst
The Lead Data Analyst reviews and approves complex analytics and statistical modeling on large data sets that identify current market sector trends and customer patterns. This job directs the examination and identification of data patterns and trends that help answer business questions and improve decision-making. The Lead Data Analyst oversees the collection of data sources, as well as the analysis and extraction of key data and information. This job also ensures that data quality meets the organization's information system needs and requirements.

Key Responsibilities and Duties

• Approves mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
• Analyzes and reviews trends found from modelling to inform other lines of business such as product development and marketing decisions.
• Oversees data mining models, statistical reporting and data analysis methodologies to identify key customer segments and to simulate impact of potential business decisions.
• Develops and presents detailed reports and conclusions for business, finance, and investment management based on data summaries.
• Partners with other areas of the business to model outcome of implementing potential business strategies.
• Manages large, complex projects or processes with limited oversight while working with other team members to ensure accurate findings and results.

Educational Requirements

• Bachelor's Degree Required

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Key Responsibilities:

• Design, build, and maintain complex Workday reports including Advanced Report Writer, Calculated Fields, and Custom Report Fields.
• Build and optimize Workday dashboards to present data in a clear, interactive, and decision-focused manner for leadership and business partners.
• Follow reporting governance frameworks, ensure data security compliance, and maintain version control in reporting assets.
• Apply and adhere to Workday’s security framework, ensuring that reports and dashboards are built with appropriate role-based access
• Leverage Workday reporting capabilities such as Worksheets, Discovery Boards, and People Analytics to deliver user-friendly insights.
• Partner with business stakeholders to gather reporting requirements and translate them into effective reporting solutions.
• Troubleshoot and resolve reporting issues, ensuring data accuracy and integrity
• Create and maintain documentation for reports and reporting processes
• Support periodic reporting needs including month-end, quarter-end, and year-end reports.
• Analyze data trends to provide insights and recommendations to improve business processes.
• Stay current with Workday updates and enhancements to reporting capabilities
• Participate in testing and validation during Workday updates and implementations

Required Qualifications

• Bachelor’s degree in information systems, Business, or related field
• 3+ years of experience with Workday reporting tools and functionalities
• Proficient in creating and maintaining reports using Workday's reporting capabilities
• Strong understanding of data structures and relationships within Workday
• Experience with data analysis and interpretation
• Excellent problem-solving and critical thinking skills
• Strong communication skills with the ability to translate technical concepts to non-technical audiences
• Detail-oriented with a focus on accuracy and data quality

Preferred Qualifications

• Workday Pro certification or other relevant Workday certifications preferred
• Experience with multiple Workday modules (HCM, Financials, Payroll, etc.)
• Knowledge of SQL or other query languages
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Project management experience

Competencies

• Technical proficiency in Workday reporting tools
• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• Ability to manage multiple priorities and meet deadlines
• Collaborative team player with strong interpersonal skills
• Customer-focused mindset
• Adaptability to changing business needs and requirements

This position offers opportunities for professional growth and development within our organization while contributing to critical business operations through data-driven insights and reporting solutions.

Related Skills

Collaboration, Continuous Improvement Mindset, Data-Driven Business Intelligence, Data Engineering/Analytics, Data Visualization, Predictive Modeling, Problem Solving, Programming, Resourcefulness, Statistics, Story Telling

_____________________________________________________________________________________________________

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.