Specialist, Events

This is a Work from Home position but only candidates living within a 30 minute drive from Club Wyndham Palm-Aire, 2601 N Palm Aire Dr, Pompano Beach, FL 33069 will be considered.  

The Specialist, Events is responsible for planning, coordinating, and executing a wide range of events aligned with company objectives and departmental guidelines. This role manages all event logistics including venue procurement, entertainment booking, dining arrangements, transportation, and vendor partnerships. The Liaison ensures all events stay within budget and deliver exceptional guest and stakeholder experiences. This position serves as a key liaison between internal teams, site leaders, guests, and external vendors to ensure seamless event execution. 

In addition to core responsibilities, this role collaborates closely with field sales and marketing teams to identify latent opportunities to increase onsite owner tour participation through strategic event offerings. The Liaison works hand-in-hand with these teams to align on high-revenue producing events that resonate with owners and drive high guest satisfaction scores. Liaisons are responsible for hosting assigned events within their market as directed by management and may occasionally assist with events in other markets. This role requires travel, including nights and weekends, to support face-to-face interactions with Travel + Leisure Co. owners, resort marketing and sales leaders, and venue personnel. 

How You'll Shine: 

• Hosts all event types across Travel + Leisure Co. brands, both onsite and offsite, engaging directly with owners, resort and venue personnel, and marketing and sales leaders. (40%) 
• Research event logistics and determine overall event concepts that remain inside monetary budgets and will lead to sales success. (15% time) 
• Build strategic relationships with site sales and marketing leaders to enhance event quality, guest satisfaction, and operational efficiencies. (15%) 
• Plan and manage multiple events at various stages simultaneously. (10% time) 
• Communicates with site-level sales and marketing, business operations, and resort operations leaders to ensure events are executed on schedule and objectives are achieved. (10%) 
• Submits event details, proformas, and contracts to senior leadership for cost approvals (10% time) 

Travel Requirements 

• High travel 80% – 90% 

What You'll Bring: 

Education 

• Bachelor’s degree or equivalent, college degree preferred. 

Knowledge and Skills 

• Understanding of timeshare industry, products, and clubs 
• Excellent project management and cross-functional collaboration skills 
• Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment 
• Demonstrated organizational skills and attention to detail 
• Demonstrated ability to work well under pressure and meet deadlines 
• Demonstrates accuracy and thoroughness in work to ensure quality 
• Written and verbal communication skills to execute timely and effective communication 
• Demonstrates strong critical thinking skills 
• Strong networking skills to build appropriate relationships throughout a broad organization 
• Proven ability to effectively handle multiple tasks in various stages of completion 
• Ability to solicit feedback to improve processes and develop project strategies 
• Ability to develop collaborative relationships to facilitate the accomplishment of work goals 
• Ability to recognize priority and be able to manage time effectively to deliver on priorities 
• Ability to be proactive and communicate proper sense of urgency for tasks to keep work on target 
• Ability to work in a fast-paced environment that is continually changing 
• Ability to be flexible with change and adapt to changes within products/programs 
• Ability to work effectively as a team player in a diverse work group 
• Ability to interact with various business partners at all levels in the organization 
• Vacation Ownership and travel industry knowledge a plus 

Technical Skills 

• Advanced working knowledge of Microsoft Office Suite including PowerPoint, Excel, Outlook 
• Proficiency in Adobe Professional 

Job Experience  

• 5+ years of experience in marketing, campaign strategy, or loyalty marketing 
• 2+ years of experience managing external vendors, agencies, or direct reports