Spec, Front Office (Cash Applications)

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your Role:

The Respiratory Health Front Office Specialist is responsible for a variety of administrative and reimbursement related task in addition to ensuring the state office is open during the posted business hours to comply with federal and state brick and mortar laws.  The position will manage all external site audits in addition to cross-training to assist with other order entry and revenue cycle duties.

What You'll Be Doing:

• Ensure compliance with Federal Medicare, State Medicaid, and Third-Party requirements for in-state brick and mortar regulations.
• Staff and maintain required brick and mortar location during the posted business hours, including answering of phone calls to site.
• Organize and update state licensure information and other appropriate documentation to ensure it is in available upon audit of site.
• Manage external audits from CHAP, Medicare, Medicaid, and licensing agencies.
• Enter orders, provide confirmation notices, and follow-up with Healthcare Teams to obtain valid order requirements, as needed.
• Cross-train to assist with various Revenue Cycle Management – Cash Application duties, including but not limited to:
• Ensure timely and accurate posting of payments, denials, and related documentation on durable medical equipment claims, including but not limited to:
• Interpret, post, and validate payments and denials from third-party payers and patients.
• Perform transfers of co-insurance and deductible amounts, as needed.
• Reconcile applied checks to deposited amounts and research variances.
• Download and translate Electronic Remittance Advice (ERA) files from payers, resolve errors during translation process, link to claim lines.
• Save original remittance images for payers as required.
• Resolve unidentified payments on a routine basis with payer or other A/R team members.
• Move payments as requested based on A/R team member research.
• Adhere to month-end posting deadlines and be available for work on all banking days.
• Link and route scanned documents to appropriate team members to connect payer correspondence to patient or payer accounts.

What You'll Bring:

• High school diploma or equivalent required.
• 2+ years of experience in a business office environment required; associates degree or higher may substitute for 1 years of experience.
• Experience working with high-dollar DME preferred.
• Billing database software experience preferred.
• Clearinghouse, payer portal, and explanation of benefits experience preferred.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $49,600 to $68,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.