About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.
About the Role
Reporting to the Spa Manager and the Spa Head Therapist, you are responsible for delivering exceptional, personalized spa treatments designed to promote deep relaxation, wellbeing, and emotional balance. You will ensure that every guest enjoys a transformative and restorative spa journey by tailoring treatments, offering expert product recommendations, and maintaining the impeccable standards of comfort, serenity, and luxury that characterize our Spa.
You will guide guests through our Spa Treatment Menu, provide thoughtful and customized suggestions for therapies and home-care rituals, respond to a wide range of guest requests with professionalism and warmth, and ensure that all treatment rooms are perfectly prepared, sanitized, and stocked before and after each service. Your role is fundamental to creating memorable wellness experiences rooted in care, authenticity, and excellence.
What You Will Do
- Provide a wide range of spa and wellness treatments in accordance with Four Seasons protocols, ensuring each experience is performed with precision, warmth, and deep attention to guest comfort.
- Welcome guests with a calm, nurturing presence and guide them through treatment options, tailoring recommendations based on individual needs and preferences.
- Describe the Spa Treatment Menu with confidence, offering expert advice on treatments, holistic practices, and home‑care products to enhance post‑treatment wellbeing.
- Ensure the cleanliness, organization, and full sanitization of all treatment rooms before and after each guest, following internal hygiene standards and wellness best practices.
- Maintain treatment room inventories, including linens, tools, products, and equipment, ensuring a seamless operational flow.
- Respond promptly and sensitively to guest requests, concerns, and wellbeing needs, adapting treatments as required to deliver a personalized experience.
- Actively contribute to a serene and luxurious spa environment, ensuring that all interactions reflect genuine care and exceptional guest service.
- Support Spa leadership in monitoring product usage, stock rotations, and treatment quality.
- Uphold the Four Seasons philosophy of intuitive service, cultivating moments of peace, connection, and profound relaxation..
What You Bring
- Proven technical expertise across a wide range of spa treatments and modalities.
- Prior Spa Therapist experience in a luxury spa or wellness environment, with solid understanding of spa, wellness, and holistic treatment modalities.
- Valid Italian qualifications, such as Diploma di Estetica or Diploma di Massofisioterapia, or an internationally recognized Spa Therapist certification.
- Strong technical knowledge of massage therapies, body treatments, facial techniques, aromatherapy, and wellness rituals.
- A calm, compassionate, and professional presence, with the ability to make guests feel safe, welcomed, and deeply cared for.
- Excellent communication and interpersonal skills, with the natural ability to build trust and rapport.
- A passion for excellence and for creating meaningful, restorative experiences for guests.
- Strong organizational skills and the ability to multitask gracefully in a serene, high‑end spa environment.
- Ability to collaborate harmoniously with a team and contribute to a nurturing, supportive spa culture.
- Fluency in Italian and good knowledge of English; additional languages are a plus.
- Legal authorization to work in Italy.
What We Offer
- Competitive salary and benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Location
- Full-time position based at Danieli, a Four Seasons Hotel, Venice
- Flexibility to work weekends and holidays as required
- Legal right to work in Italy required