Spa Receptionist (Season 2026)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the role

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Spa Receptionist for the Season 2026 (minimum 6 or 7 months contract).

What You Will Do

• Greet all guests who enter the Spa in a warm and welcoming manner using names when known. Offer Spa drinks, cold/warm towels and provide individual assistance and accurate information in an effective and timely manner; offer a special touch when an opportunity is presented. 
• Coordinate and handle guest arrival, departure and cashiering tasks in accordance with hotel standards; Provide genuine hospitality and recognition in the work area; adhere to hotel credit policies and procedures. 
• Follow impeccable telephone etiquette and department standards. Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers. 
• Maintain a relaxing Spa atmosphere with music, lighting, temperature and aroma. 
• Organize and schedule guests’ Spa bookings. 
• Update guest profiles, preferences and appointments in Spa Software accurately. 
• Demonstrate a high degree of product knowledge for both treatments and retail in order to answer questions and upsell relevant treatments and retail products to guests, based on their needs and expected benefits. 
• Anticipate guests’ needs and take ownership of guest concerns and requests; act decisively to ensure guest satisfaction; reports all glitches to Manager for further follow up. 
• Handle unexpected situations and emergencies in a composed and confident manner and in accordance with hotel policies and procedures. 
• Keeps accurate inventory of operating supplies and submits purchase orders to replenish stock in a timely manner. 

What You Bring

• Applicants must have European Passport or the legal right to work in Greece.
• Excellent verbal & written communication skills in English are essential.
• Previous experience in a similar role is advantage.
• Proficiency in Greek language is an advantage.

What We Offer

• Competitive Salary and comprehensive Benefits Package.
• Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services.
• Ticket Restaurant monthly allowance of €100.
• Complimentary Nights at Four Seasons Hotels & Resorts globally so you can savour this unforgettable moment just like our guests.
• Employee Recognition Program. 
• Opportunities for Global Travel through Task Forces and Transfers
• Access to Four Seasons global Training & Development.

Schedule & Hours  

• Summer Seasonal Job - 5 working days per week, with 2 days off. 
• Schedule is changing every week according to business needs.

If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!