About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
What you will do
Confirm guest orders including any special needs or requests from the restaurant server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.
Service and take orders for wines from guests as per the request from any restaurants.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
Is responsible for the monthly or weekly wine inventory.
Is responsible to maintain the wine cost by as per the set standards of the Four Seasons. Controls spillage, spoilage, overpour or undercharging the guests.
Maintains the spoilage report of wines.
Checks wines storage and temperature of all wine cellars of all restaurants.
Follow up with assistance of finance for all wine contracts and tracks the rebate amount.
Creates a profitable wine by glass program and banquet wine program.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.
Takes trainings for wine program for team members and creates wine champions in all restaurants.
Assist with wine inventory.
Wine cellar temperature and storage.
What you bring
Education: Six to twelve months of restaurant, food and beverage, or equivalent experience is required. Certified by international wine certification program.
Experience: Minimum two years as Head Bartender work.
Skills and Abilities:
Is able to serve wines and champagne as per standards set by Four Seasons. Is able to do decanting for wines as per standard.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
40