Compensation Range:
Annual Salary: $71,360.00 - $96,340.00Position Summary
The Solutions Engineer ensures smooth integrations, builds scalable infrastructure, and supports client technical requirements in partnership with internal teams and external stakeholders. They serve as a key point of contact for technical due diligence, vendor evaluation, and integration alignment with district systems.
Essential Functions:
Partner and Client Engagement
Manages technical integrations with SIS, LMS, rostering tools, and authentication systems (SAML, OneRoster, Clever, LTI, Google, Microsoft).
Acts as a technical liaison, troubleshooting and resolving integration issues while providing training and documentation for administrators.
Collaborates with partner districts and organizations to ensure seamless onboarding from a technical lens to The Academies platform.
Completes technology requirements for RFPs, vendor applications, and compliance documents.
Coordinates and completes technical questionnaires with vendors to align on security, integrations, and data privacy standards.
Systems, Infrastructure and Security
Configures and maintains Single Sign-On (SSO) and interoperability standards.
Designs, implements, and maintains the data warehouse to support internal analysis and external reporting dashboards and collaborate with other internal and external stakeholders to support data governance.
Builds infrastructure that supports scalability, multi-tenancy, and compliance with data residency requirements.
Ensures compliance with FERPA, COPPA, and GDPR; oversees monitoring, audit logging, and incident response.
Partners with IT/security teams to prepare for audits and enforce policies around encryption, authentication, and secure integrations.
Product Development and Release Management
Gathers, prioritizes, and documents requirements for future technical development.
Collaborates with release management teams to coordinate deployments and test features post-release.
Provides structured feedback from district implementations to inform Academies’ product roadmap.
Ensures testing strategies (unit, integration, load, security) are applied and documented for ongoing releases.
Sales and Business Growth
Partners with sales and business development teams to provide technical expertise during demos, proposals, and client presentations.
Translates district technology requirements into tailored solutions that enhance Harmony’s value proposition and accelerate deal closure.
Identifies and recommends new technical features or integrations that open revenue opportunities with districts and partner organizations.
Supports the RFP process not only from a compliance perspective but also by positioning The Academies' technical capabilities as a competitive advantage.
Develops technical case studies and success stories from district implementations to support marketing and sales teams.
Cross-Functional Collaboration and Operations
Partners with operations, client success, and engineering teams to align technical solutions with organizational goals.
Communicates complex technical concepts clearly to non-technical stakeholders.
Supports project management by contributing to timelines, task tracking, and milestone reporting.
Balances scalability, reliability, and customization needs across multiple districts and organizations.
Performs other duties as assigned.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
Bachelor’s degree in Computer Science, Information Systems, or a related field, required.
Or equivalent combination of education and experience.
A minimum of five (5) years in technical implementation, systems integration, or partner engineering required.
Experience with SQL and/or modern data tools (Snowflake, BigQuery, Redshift) strongly preferred.
Experience in EdTech or with school districts/educational organizations strongly preferred.
Competencies/Technical/Functional Skills:
Hands-on skills and experience with authentication/integration systems (SAML, OneRoster, Clever, LTI).
Strong knowledge of databases, multi-tenancy, and data warehouse design.
Familiarity with cloud platforms (AWS, Azure, GCP) and modern DevOps practices.
Strong understanding of data security, privacy, and compliance frameworks.
Ability to manage multiple projects in a fast-paced environment.
Familiarity with APIs, integration frameworks, and secure data management practices.
Knowledge of project management tools (Asana, Jira, etc.) and Agile methodologies.
Strong organizational skills and ability to prioritize competing demands.
Location: Remote, USA
Travel: No Travel Required
#LI-Remote
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.