Grade Level (for internal use):
11The S&P Global Market Intelligence team focuses on understanding client business needs and identifying how our products can deliver maximum value. Our collaborative environment emphasizes problem-solving across technical implementation, configuration, and client training. We play a critical role in supporting S&P GMI's growth, client satisfaction, and long-term retention through effective issue resolution and strategic client partnerships.
Serve as the primary technical liaison for large and strategic accounts, understanding their business needs and identifying optimal S&P Global Market Intelligence product solutions
Lead technical implementation projects including hardware and software configuration, ensuring seamless product installation and onboarding experiences
Design and deliver comprehensive client training sessions and technical presentations to maximize product adoption and user proficiency
Provide ongoing technical support and troubleshooting for a wide range of product-related issues, ensuring high client satisfaction and retention
Mentor and guide team members in their professional development, sharing technical expertise and best practices across the organization
Travel to client sites as required to provide hands-on support, conduct training sessions, and strengthen strategic relationships
7+ years of experience as a Solutions Architect, Product Specialist, or similar client-facing technical role with demonstrated success in managing strategic accounts
Bachelor's degree in Finance, Accounting, Economics, Business, or a related field from an accredited institution
Experience working with financial data platforms such as Compustat, Capital IQ, SNL, IHS, Trucost, ClariFI, or other industry-leading data solutions
Proficiency in SQL or database query languages, and familiarity with programming languages such as Python, R, or similar analytical tools
Excellent written and verbal communication skills with ability to deliver effective client training sessions and technical presentations
Demonstrated leadership experience providing mentorship and guidance to team members, supporting their professional development and fostering collaborative environments
Fluency in European languages, with French strongly preferred
Advanced experience with data visualization tools such as Tableau, Power BI, or similar analytics platforms
Previous experience in financial services industry with understanding of investment workflows and market data requirements
Track record of driving revenue growth through technical solution positioning and client relationship expansion
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
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20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)