Solution Engineer - Mulesoft

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Job Category

Sales

Job Details

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Mulesoft Client Solution Engineer 

Based in Milan, Italy

Description

Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

This is what you get working for the MuleSoft Italy Solution Engineering team:

• Being part of a passionate Pre-Sales team that puts teamwork first

• Collaborate with account executives on a daily basis to ensure the technical and commercial win

• Leaders who really care about your development and success

• Being part of a company that truly lives its core values Equality and Sustainability

• Being part of one of the most innovative companies worldwide

What will you get to do in this role?

• Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success.

• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposals.

• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing.

• Respond to Requests for Information/Proposal documents.

• Develop and deliver product demonstrations.

• Deliver white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions.

• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing.

• Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them.

• Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success.

You may be a good fit if you:

Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change.
Have a desire to “Win As A Team”.
Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback.
Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people.

These are qualifications you’ll need to be successful:

• Extensive pre-sales, hands-on experience on 

• MuleSoft Anypoint 

• MuleSoft API Manager 

• MuleSoft Automation 

• MuleSoft Agent Fabric

• Proven experience and ability to deliver Proofs of Concept (PoCs), custom demos and to respond to RFIs/RFPs with MuleSoft.

• Excellent presentation skills in front of all levels of technical and non-technical audiences and proficiency in the use of tools like Figma

• Ability to establish trust with clients and to influence key decision makers.

• A passion for technology and an ability to translate that passion to impact business for our customers.

• Ability to travel as needed.

• Degree in IT / Business Informatics with specific knowledge in Artificial Intelligence or equivalent relevant experience required. 

• Languages: business and technical proficiency in Italian and English. Strong knowledge of additional languages will be considered very positively.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.