Solution Architect

• ​​Full-time​, ​Continuing position​  

• Competitive Salary and Flexible Working Arrangements 

• Based at the ​Melbourne CBD​ campus, ​and hybrid ways of working​ 

About You 

The Application Solution Architect will serve as a pivotal member of the Architecture & Solutions team, responsible for the conception and development of comprehensive end-to-end solutions, encompassing all stages from conceptualisation to Solution designs. This role entails the leadership, prioritisation, and development of Salesforce-centric solutions for RMIT University, necessitating close collaboration with IT Services as well as various business stakeholders and senior leadership. 

The main purpose of the Application Solution Architect is to work extensively across several initiatives related to Salesforce, Enterprise/Tier 2 applications & Digital Preservation, such as: 

Digital Preservation Program 

- The Digital Preservation Roadmap 2025-2031 Proposal supports RMIT's digital archiving capability by outlining the actions required to ensure the long-term accessibility and usability of RMIT’s digital assets. It involves planning, designing, resource allocation, and the application of preservation methods and technologies to maintain digital content over time.  

Application Architecture  

- Support Strategic initiatives that have a dependency on Education Cloud. A requirement is core Salesforce skills in addition to generic Application solution architecture skills to architect a range of enterprise and tier 2 applications. 

The Application Solution Architect will engage extensively with Solution Architects, Operations and other key stakeholders across the University to develop and maintain a suite of architectural artefacts, including Logical and Physical Solution Designs, Patterns, Standards, and Options papers (where required). 

The Application Solution Architect will bring to RMIT University a pragmatic, contemporary, and cohesive approach to stakeholder collaboration and engagement, ensuring that the architectural framework is aligned with RMIT’s strategic objectives and is adaptable to future IT capabilities. Additionally, the role is also responsible for ensuring that solutions are implemented in accordance with the approved designs and will actively contribute as a key member of the Architecture Working Group. 

Organisational Accountabilities 

RMIT University is committed to the health, safety and wellbeing of its staff.  RMIT and its staff must comply with a range of statutory requirements, including equal opportunity, occupational health and safety, privacy and trade practice. RMIT also expects staff to comply with its policy and procedures, which relate to statutory requirements and our ways of working. 

RMIT is committed to providing a safe environment for children and young people in our community. Read about our commitment and child safe practices. https://www.rmit.edu.au/about/our-locations-and-facilities/facilities/safety-security/child-safety.  

To be successful in this position, you’ll have experience in:  

• Fulfil the role of Solution Architect for the: 

• Digital Preservation Program 

• Salesforce Education Cloud Program of works 

• Developing Application/Integration related Conceptual, Solution, options papers; including any related artefacts. 

• Reviewing and providing feedback for designs developed by other Architecture and Solutions Team members across Cloud, Integration, Applications, Infrastructure, Networks, Data/Analytics & AI and End User Computing.  

• Attending and a voting member of the Architecture Forums, such as the Architecture Working Group. 

• Assisting with Projects and initiatives in developing Concept Briefs and other project planning documents. 

• Providing oversight and advice for Salesforce and related Projects/Initiatives 

• Work closely with various business and technical stakeholders to provide guidance and advice on architectural-related matters. 

Key Selection Criteria 

• Over five years of experience developing application solutions, demonstrating a strong understanding of various platforms' capabilities, including Salesforce. 

• Excellent communication and interpersonal abilities to engage effectively with diverse stakeholders, including technical teams and non-technical audiences. 

• Strong understanding of data architecture, security protocols, and compliance requirements within various enterprise application ecosystems. 

• Core Salesforce skills 

• Experience developing Solution Architecture for a range of Enterprise Applications 

• Demonstrated ability to collaborate effectively with business units, supporting their ideas and strategic initiatives. 

• Experience with Digital Preservation Solutions 

• Experience with a broad range of technologies, platforms, and deployment environments. 

• A pragmatic, principle-based approach to problem-solving and decision-making. 

• Excellent analytical and troubleshooting skills, with a proactive approach to resolving complex issues. 

• Strong communication and collaboration capabilities, with the ability to engage effectively with both technical and non-technical stakeholders. 

• Ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment. 

• Capability to operate at varying levels of detail, from high-level component or logical architecture to low-level detailed design. 

Qualifications: 

• Master’s or bachelor’s degree in business, computer science, computer engineering, system analysis or a related field of study, or equivalent experience 

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. 

About the ​Portfolio​ 

The Operations Portfolio enables an integrated, enterprise-wide delivery for the best practice student and staff experience.  The Portfolio incorporates the following business units:   Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.   
 
The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables overall experience for both groups.  The Portfolio is integral in bringing the RMIT strategy to life, across the globe.  Each of these functions supports the global operations of the University both directly as well as through its controlled entities.  
 
The Information Technology Services (ITS) function provides RMIT University with current and emerging  
Technology systems and services. Our vision of “unleashing technologies to enable great experiences for  
RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery  
empowering the advancement of the University’s commitment to advancing Lifelong Learners.