Make a meaningful difference with us:
We want people who are great as individuals, and even better in a team.
We’re on the lookout for a strategic and hands-on Solution Analysis & Design Manager, who’s ready to roll up their sleeves and lead the delivery of high-quality solution analysis and project-level solution architecture across enterprise-wide digital and technology initiatives. Operating within our Digital & Technology (D&T) Transformation function, this role is responsible for ensuring solution designs are aligned with Enterprise Architecture principles, governance standards and UnitingCare’s 2030 Strategy.
This role will lead and guide project and program analysis and design resources (including Solution Architects, Business Analysts, technical leads and vendors), ensuring design standards, guardrails and assurance processes are consistently applied to deliver sustainable, customer-centric technology outcomes.
Key Responsibilities
Own the delivery of project-level solution architecture and detailed design execution for approved initiatives, ensuring solution quality, technical coherence and alignment with delivery plans.
Ensure all solution designs are reviewed through established architecture governance and design assurance forums, addressing feedback and demonstrating compliance with enterprise architecture principles and standards.
Lead and guide D&T project and program analysis and design resources with respect to scope, deliverables, design artefacts, review processes and expected outcomes.
Partner with the Enterprise Architecture Manager to support demand intake, triage and early assessment activities, contributing feasibility input and delivery insights to inform investment decisions.
Develop and implement analysis and design standards, templates and guidance to ensure fit-for-purpose, customer-centric solution outcomes.
Drive continuous improvement of technical delivery methods, reference architectures, cost estimation models, policies and standards.
Maintain oversight of solution architecture capacity, demand and performance reporting.
Prepare senior-level presentations and reports to align stakeholders and drive informed decision-making.
Analyse industry trends, product lifecycles and technology roadmaps to support sustainable digital blueprint delivery.
Drive successful implementation of D&T initiatives by translating between technology and business stakeholders.
What you will bring:
Bachelor’s degree in Computer Science, Information Technology, Management or related discipline (or equivalent industry experience).
7+ years’ experience leading a solution analysis and design capability within complex, multi-vendor environments.
Extensive experience in business requirements gathering, high-level and detailed systems design, and implementable architecture patterns.
Demonstrated experience establishing and maintaining solution governance and design assurance processes.
Strong background across solution architecture, business analysis and/or software development.
Exceptional analytical, conceptual and problem-solving skills.
Proven ability to engage executive and technical stakeholders with high-quality presentations, reports and documentation.
Experience working across SaaS platforms, cloud (Azure), integration environments and multi-vendor ecosystems highly regarded.
Relevant certifications (TOGAF, ITIL, Agile or vendor certifications) desirable.
A collaborative leadership style, strong mentoring capability and commitment to developing technical talent.
Commitment to the mission and values of the not-for-profit sector.
Why you will love it here:
Working with us means stepping into a role that’s as broad as it is meaningful. You will gain exposure to:
Multiple industries under one roof - health, aged care, disability, community services, and more.
A wide range of workforce models, leadership styles, and organisational challenges.
Opportunities to stretch, grow, and shape your career in ways you won’t find elsewhere.
And the perks? We’ve got plenty:
Flexible work arrangements to support work-life balance.
Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained.
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.
Career development opportunities to challenge yourself, grow and make a meaningful difference.
12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.
Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.
We’re committed to creating safe, inclusive, and welcoming environments for all—especially children, young people, and the elderly. Our services are built on trust, care, and a deep sense of responsibility.
Ready to bring your whole self to work and make a real difference?
Apply now and join a team where your work truly matters.
What makes a difference for you?
The opportunity to be part of the second-largest Queensland employer who has been leading by example for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.
Flexible work arrangements to support work-life balance
Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the Salary Packaging Explained link
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months’ service, in addition to the government scheme
Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
Career development opportunities to challenge yourself, grow and make a meaningful difference
A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
Child safe, Child friendly
UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
provide welcoming, safe and nurturing services for children
implement measures to prevent child abuse and neglect within our services
appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.