Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Secret
Clearance Level Must Be Able to Obtain:
Secret
Public Trust/Other Required:
None
Job Family:
Technical Support Services
Job Qualifications:
Skills:
Computer Systems, Software Support, Technical Guidance, Technical Knowledge, Technical Solutions
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
SUMMARY: Field Service Technician Senior, Tactical Internet – Camp Humphreys, South Korea – Secret Clearance Required. Primarily provides software support for the Tactical Internet Family of Systems: Blue Force Tracker Aviation, Joint Battle Command Platform, and Mounted Mission Command System to include any future replacement systems.
How the Software Support Representative, Tactical Internet Family of Systems will make an impact:
Provide technical guidance and over the shoulder assistance to unit Provide Functional and Technical Support to Blue Force Tracking Aviation modules to include Logbooks, Quality Control Office, Production Control Office, and Flight Operations.
Provide technical guidance and over the shoulder assistance to unit in the instruction and daily maintenance of all aircraft and logbook records with customers to ensure accuracy.
Provide technical guidance and over the shoulder assistance to unit to maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
Provide technical guidance and over the shoulder assistance to unit to Capture and File Electronic Trouble Reports and Software Change Requests
Provide technical guidance and over the shoulder assistance to unit in Implementing New Aircraft into the system and assist with Aircraft Transfers
Provides Commanders and Staff with recommendations on how to best leverage JBC-P systems to meet their operational needs.
Attend S6/G6 Shift change briefing and participate in conference calls to identify issues with JBC-P systems
Provide technical guidance and over the shoulder assistance to unit for troubleshooting software and transceivers for network connectivity
Works in concert with Supply Support Activity (SSA) and CECOM Logistics Assistance Representatives (LARS) to ensure faulty LRUs are processed and replaced through the standard army supply system
Provide over-the-shoulder technical guidance to MIL/GOV personnel
Participates in special projects as required.
Provides weekly/bi-weekly customer reports as required.
WHAT YOU’LL NEED TO SUCCEED
Bring your technical expertise along with a drive for innovation to GDIT. T
● Education: Associates of Arts/Associates of Science
● Experience: 5+ years of related experience
● Security clearance level: Secret
● Role requirements: Graduate of DOD AVN Maintenance MOS Producing School, OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 years direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.
Professional and effective written/verbal communication is required.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
The likely hourly rate for this position is between $33.30 - $40.25. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
International
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans