Toshiba global commerce solutions

Software Performance Test Engineer III

Durham, NC Full Time

 

Toshiba Global Commerce Solutions is seeking a Software Performance Test Engineer III with deep expertise in Performance testing to ensure our Point‑of‑Sale (POS) retail systems deliver fast, reliable, and seamless experiences across all store environments. You will validate the performance and resilience of POS terminals, peripherals, store networks, and the cloud services that support them. Your work will directly impact checkout speed, transaction accuracy, and overall customer satisfaction.

The Senior Software Performance Engineer is responsible for leading performance optimization initiatives, providing strategic guidance, and mentoring junior engineers. This role requires advanced expertise in performance testing, analysis, and system architecture.

Key Responsibilities

Performance Monitoring:

  • Architect and manage sophisticated performance monitoring setups.
  • Proactively identify and address performance issues.

Performance Testing:

  • Lead the design and implementation of complex performance testing strategies.
  • Oversee the development and execution of performance test scripts.
  • Simulate extensive user loads and analyze system behavior under high stress.
  • Conduct and manage complex load, stress, and scalability tests.
  • Analyze performance test results to uncover systemic issues.

Software Planning & Development:

  • Lead the performance development of fixes and features using best practices of software
  • Develop and implement performance engineering strategies and roadmaps.
  • Drive performance improvements across multiple projects.

Analysis and Optimization:

  • Conduct in-depth analysis of performance test results to uncover systemic issues.
  • Collaborate with senior development and operations teams to resolve performance bottlenecks.
  • Drive performance improvements and optimizations across multiple projects.

Collaboration and Communication:

  • Lead cross-functional teams in performance-related initiatives.
  • Present performance test results and strategic recommendations to senior stakeholders.
  • Mentor junior engineers and lead performance-related initiatives.

Documentation:

  • Oversee the documentation of performance testing methodologies and results.
  • Ensure comprehensive and accurate performance-related documentation for future reference.

Required Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, or related field.
  • 7+ years of experience in performance testing and engineering.
  • Expert proficiency with performance testing tools (e.g., JMeter, LoadRunner).
  • Understanding of performance tuning, capacity planning, and optimization techniques.
  • Programming skills and deep understanding of system architecture.
  • Extensive experience with monitoring tools (e.g., Dynatrace, New Relic, Grafana, Prometheus).
  • Strong programming skills in Java, Python, Bash, PowerShell or C++.
  • Exceptional problem-solving and analytical skills.
  • Proven leadership and mentoring abilities.
  • Advanced experience with cloud environments (AWS, Azure, GCP).
  • Expertise in microservices architecture and containerization (Docker, Kubernetes).
  • In-depth knowledge of CI/CD pipelines.
  • Advanced understanding of database performance tuning.
  • Published work or contributions to performance engineering communities

 

 

About the Company: 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.   

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:   

  • Group health coverage (medical, dental, & vision)  
  • Employee Assistance Programs 
  • Pre-tax spending accounts 
  • 401(k) plan w/ match  
  • Company provided life insurance  
  • Pet Insurance 
  • Employee discounts 
  • Generous paid holiday schedule, paid vacation & sick/personal days   

EEO:  

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.   

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation