Software Engineering Manager

Hey there! We’re ContactMonkey 👋

Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us!

 

About the job - Software Engineering Manager 

We understand that joining a team is one of the most important decisions you make, and adding a team member is one of the most important decisions we’ll make. Through our process, we want you to get to know us and understand how you approach problems, learn, and what motivates you.

ContactMonkey is on the lookout for an Engineering Manager that is excited about building teams and collaborating with your amazing colleagues. You enjoy working in a small but highly successful, fast-paced, agile environment. You thrive when you’re able to come up with creative solutions to solve complex problems and you strive to make a positive impact on every project that you own. 

 

Your impact

• Managing pods of 3-6 engineers who work with a dedicated Product Manager and Designer.
• All aspects of growth coaching, skills development and performance management.
• Working directly with the Chief Product & Technology Officer to establish and refine departmental policies and standards that help us succeed.
• Collaborating with PMs and Designers to guide project delivery.
• Sharing the value of your experience on engineering best practices.
• Helping to turn uncertainty into actionable plans
• Helping with hiring and onboarding of new technical team members.
• Coordinating infrastructure changes with appropriate teams.
• Helping to deliver on our engineering roadmap making sure our application is secure, performant and growing ahead of need.
• This is not a hands-on coding position.  Your energies will be needed at a higher level than that.

 

About you

• Have at least 5+ years of experience managing teams within the Software Development industry.
• Experience working with backend and frontend web programming frameworks.
• Have experience with people management responsibilities, including performance management, training and development, recruitment efforts, and onboarding/training planning.
• Are equipped with the skills to manage technical initiatives, project planning and prioritization amongst teams' skill sets and project load.
• Are passionate about growth coaching and helping others reach their potential.
• Can effectively communicate and work with stakeholders, both technical and non-technical, including executive levels.
• Are an effective listener with attention to detail, tenacity and the ability to self-manage
• Have well developed problem-solving skills with an investigative mentality, decision-making ability and a capacity for strategic and associative thinking.
• You enjoy participating in discussions and brainstorming sessions for new initiatives and documenting technical requirements.
• You have successfully built and grown teams of software developers during your career.
• A track record of great teamwork and the ability to work independently and drive projects to completion.
• Have an interest in putting development and management best practices in place.

 

How you can stand out 

• Educated to degree level with a proven ability for self-learning and development.
• Interest in the latest trends in UI/UX.
• Experience with building web applications in Ruby on Rails or VueX web application design.
• Experience with AWS, CircleCI and the use of container strategies in production environments.
• Your experience and technical depth allow you to develop and mentor others as well as build trust and credibility with your team.

 

What we bring to the table 

🏥 100% employer-paid benefits + a Health Spending Account from day one

🌎 Work from anywhere in the world for up to 4 weeks

💰 Stock option plan—own a piece of our success

💲 RRSP Group Savings Plan to plan for your future

🏝 Generous vacation package to recharge and relax

📚 Personal development budget to fuel your growth

🧖 One personal day + two volunteering days to give back

🎂 Your Birthday off—celebrate on us!

🍎 Five health days per year to stay at your best

💼 Beautiful downtown Toronto office for hybrid work—fully stocked with all the best snacks

 

Compensation & Work Details

The salary range for this role is starting at $180,000 CAD and up. Compensation is thoughtfully determined based on your experience, skill set, and alignment with our internal compensation framework and internal equity.

We’re always happy to answer questions about compensation throughout the hiring process.

This is a net new position based out of our downtown Toronto office, at King and Spadina. We’re open to applicants that live in Ontario for this role who can commute to our office a few times a week or as needed. 

 

Who We Are 

Imagine being part of a team of brilliant minds, all shaping the future of workplace communication. Here at ContactMonkey, we’re not just sending out traditional emails with our internal comms software; we’re changing the way companies connect and communicate with their people. Brands like IKEA, Roku, KMPG, and countless others are using our solution to transform employee engagement.

Our all-in-one platform—featuring a drag-and-drop email builder, engagement tools, and analytics—makes it easy for businesses to create, send, and measure their internal email campaigns directly within Outlook or Gmail. This way, internal communications go from being ignored to binge-worthy, sparking more opens, clicks, and conversations.

We’ve been on an explosive growth streak over the past few years, and we’re not slowing down anytime soon. Here’s a bit of what we’re proud of:

• Ranked by the Globe & Mail as one of Canada’s fastest-growing companies
• Recognized in 2023, 2024 and 2025 Deloitte Technology Fast 50™ awards for revenue growth over the past four years
• Recognized in 2023, 2024 and 2025 Deloitte Technology Fast 500™ as one of the fastest-growing companies in North America
• Raised $55 million Series A financing in 2023

Diversity is our strength

At ContactMonkey, we are building diverse products and we need a diverse team to do that. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

We are committed to creating an accessible experience for all candidates. If you require any accommodations or adjustments during the interview process or beyond, please inform us, and we will work with you to ensure the necessary support is in place. We are continually striving to enhance our accessibility practices and welcome any feedback or suggestions on how we can better serve candidates with accessibility.

 

AI Disclosure: 

We use AI to take notes during our interview. Applications and interviews are reviewed by our Talent Acquisition team. Our applicant tracking system utilizes AI for workflows and hiring process efficiencies.