Software Engineer I - SFMC, Campaign Mgmt

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Capabilities

• Strong hands-on experience managing testing capabilities covering multiple CCM functional areas and end-to-end connected integrated systems.
• Experience with service support ticketing and configuration management such as JIRA and ServiceNow.
• Manage cross functional & platform testing strategies, planning, execution, tracking, reporting.
• Strong technical expertise to effectively manage multiple small/medium/large sized projects in parallel using the right testing tools, test strategies, test planning.
• Build and leverage reusable testing process, scripts and templates which can support at global scale. Partner with the development team and cross functional teams to ensure the applications/components are fully integrated and functional end-to-end.
• Should be able to effectively coordinate with all stakeholders (cross-platform teams) and ensure all the connected applications are end-to-end tested.
• Should be able to work directly with multiple stakeholders and work on multiple tasks/projects simultaneously from testing perspective.
• Analyze existing processes and make best practice & improvement recommendations to streamline any of the existing processes which should be harmonized globally.
• Should be able to demonstrate and explain the outcome of testing.
• Effective and clear communication from/to the testing team for any issues that may affect the deliverables & timelines and outline an agreeable alternate plan.
• Ensure to follow all the best practices in every stage of testing, and consistent methods across deliverables using IT operating model and test frameworks are followed.

Experience & Qualification

• 2-4 years of total IT experience in Software development/testing.
• 2-4 years of hands-on experience managing testing capabilities covering Salesforce Marketing Cloud, Customer Data Cloud and Salesforce core ODS platforms including end-to-end connected integrated systems.
• 2 - 4 years of experience in (i) Software Development Life Cycle methodologies including Agile and Waterfall, (ii) different testing standards and guidelines, (iii) Cloud and native applications.  Handson experience with Journey builder, Contact builder and Content builder, automation studio in SFMC.
• Experience in testing OneTrust consent management is a plus.
• Active testing/automation Certification is a plus.
• Strong analytical and problem-solving skills.
• Strong written and communication skills.
• Prior experience in life sciences, healthcare, or related industry.
• Experience using any of industry standard Agile tooling suites (e.g., Jira), and working knowledge in requirement grooming sessions, Sprint planning, Sprint Retrospective, tasks creation, and collaborating with stakeholders.
• Demonstrated ability to build strong working relationships with a broad matrix team and ability to influence others and achieve results.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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