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Why does this job exist and why is it critical?
Role Overview:
Join Maxis as an AI Solutions & Development Intern, where you will gain hands-on experience building and enhancing intelligent systems across UI, backend, and AI-driven platforms. This role offers exposure to end-to-end solution development, including AI automation and research, while contributing to innovative call center technologies such as Voicebot and Agent Assist.
Key Responsibilities
1. Full-Stack Development
Support both UI and backend development to build scalable and user-friendly solutions.
Collaborate with teams to ensure seamless integration between front-end interfaces and backend systems.
2. AI Development & Automation
Assist in developing AI-driven features and automation tools to improve operational efficiency.
Apply AI/ML concepts to enhance system capabilities and support intelligent workflows.
3. AI Research & Innovation
Conduct research on emerging AI technologies and identify opportunities to enhance existing platforms.
Contribute ideas and insights to drive innovation within ongoing projects.
4. Voicebot & Agent Assist Implementation
Support the rollout and enhancement of Voicebot and Agent Assist platforms for call center solutions.
Work closely with teams to test, optimize, and improve these AI-powered tools for better user and customer experiences.
5. Problem Solving & Continuous Improvement
Approach challenges with a solution-oriented mindset, experimenting with new ideas and technologies.
Continuously iterate on solutions to improve performance, usability, and impact.
Value-Added Project
The intern will contribute to the development and rollout of next-generation AI-powered call center solutions, including Voicebot and Agent Assist. This project provides hands-on experience in combining UI, backend, and AI technologies to create impactful, real-world applications.
Preferred Skills / Qualifications
Passion for solving problems and tackling challenges
Willingness to adapt, learn, and embrace change
Basic knowledge of programming and software development
Interest or exposure to AI/ML and automation
Curiosity and courage to experiment with new ideas and technologies
Why join us?
Internship Duration
Starting May, up to 6 months
Application Process:
Please state your start and end date of your internship period on your CV and submit your application through our career portal.
We look forward to welcoming motivated and creative individuals to our team!
What’s next?
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.