Department of Veterans Affairs

Social Worker (Program Coordinator)

Fitchburg, Massachusetts Full time

Social Worker (Program Coordinator)

Department: Department of Veterans Affairs

Location(s): Fitchburg, Massachusetts

Salary Range: $123874 - $161039 Per Year

Job Summary: This Social Worker Program Coordinator serves as the Program Manager for the Community Nursing Home (CNH) and serves as the liaison to the state soldier's home and Supervisor for Geriatrics and Extended Care (GEC) Social Work programs and is located at the Fitchburg VA medical clinic in Fitchburg, MA.

Major Duties:

  • Duties of this position include but are not limited to: Responsible for day-to-day management and operational aspects of the Community Nurse Home program. Required to conduct, evaluate, and coordinate the execution of the program (this may include coordination of staffing schedules, staff productivity, program/staff efficiency, program/staffing cost effectiveness, quality performance, outcomes and/or clinic effectiveness and clinic productivity). Responsible for assuring quality assurance and reporting and investigating sentinel/adverse events. Develop plans for program costs, equipment purchases, and the balancing of needs and excess. Skilled in providing networking, communication, marketing, and/or procurement services. This includes knowledge and expertise in a variety of sources such as telecommunication, customer relations, data collection, data organization, setting up a variety of meetings with interdisciplinary and/or community agency staff and other marketing techniques. Assists in the development and implementation of follow-up systems to track completed tasks or other issues of concerns relating to all the programs, which may include case management, contract or procurement, fiscal billing, payment, control points, resource allocation, inspections and trouble shooting. Provides leadership, guidance, and coordination of staff following the mission/vision of the VA CWM Health Care System and program direction of GEC. Work Schedule: Full Time 40 Hours per week, Monday-Friday. 8am-430pm Compressed/Flexible: Not available Recruitment Incentive (Sign-on Bonus): Not available Telework: Available Virtual: This is not a virtual position. Functional Statement #: F05015 VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional

Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensed or certified by a state to independently practice social work at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure. Grade Determinations: In addition to the basic requirements stated above, the following qualification criteria must be met for each grade. The candidate's qualifications must clearly demonstrate the level of competence required for the grade. Social Worker-Program Coordinator GS-13 Experience: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations. Preferred Experience: Experience preferred with geriatric populations, skilled nursing facilities and contracting processes. Past supervisory experience Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: Must be in overall good health, traveling throughout the Medical Center and the community is required, as is performing activities involving sitting, walking, and standing, bending, and carrying such items as books, papers, and files. In carrying out responsibilities it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans, their families, representatives of community health and welfare agencies and law enforcement agencies

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/02/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12836131. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-01-02