Social Media Manager

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Social Media Manager supports QVC UK, leading our social media and social commerce strategy to lead commercial performance, customer engagement and brand love across all owned social platforms.

You will sit within our Social Commerce team and play a pivotal part in shaping how customers experience QVC through social, from discovery and inspiration to live shopping and purchase. You will lead a talented, multi‑disciplinary team while working with Digital Trading, Marketing, Broadcast and Brand partners to create measurable growth.

Where You'll Work

This role is hybrid and will require you to be onsite at Chiswick Park, London, 2 days a week minimum. Onsite days are predetermined and standard across the company.

What You'll Do

• You will lead and deliver the QVC UK social media and social commerce strategy across platforms including Facebook, Instagram, TikTok, YouTube and Podcast, ensuring alignment to our goals and brand priorities
• You'll Lead, coach and develop the Social Media team, setting clear goals, and ways of working.
• You will lead social commerce and live shopping activity across Meta and TikTok Shop, balancing brand, engagement and commercial outcomes
• You will build partnerships with Digital Trading, Performance Marketing, Marketing, Broadcast and Brand teams to support growth, revenue and innovation
• You will take ownership of social budgets, performance reporting and insights, using data to inform strategy, optimisation and investment decisions

What You'll Bring

• You will bring proven experience leading social media and social commerce activity in a commercial environment, with hands‑on experience of paid social and analytics
• You will have demonstrated people management experience, including leading and developing teams of three or more
• Experience with social platforms, social commerce models and livestream shopping
• You will have a commercial mindset with experience meeting engagement, growth and revenue‑based goals
• Excellent stakeholder management, with the ability to turn insight into clear action

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Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.