Job Description
As a SOC Analyst Level 1 at Intelligent Technical Solutions, you will be the first line of defense in monitoring, analyzing, and responding to security threats. This position requires a hands-on approach to security operations, incident response, and threat detection. You will work closely with SOC leadership to ensure that security events are appropriately identified, escalated, and resolved.
Job Responsibilities
- Monitor security alerts from various security tools (SIEM, MDR, IDS/IPS, etc.) and analyze potential threats.
- Triage security incidents, categorize alerts, and escalate as necessary.
- Assist in incident response efforts, including investigation and containment of threats.
- Conduct initial forensic analysis on logs and endpoint events to identify malicious activity.
- Maintain up-to-date documentation on security events, playbooks, and escalation procedures.
- Collaborate with other SOC team members to improve threat detection and response capabilities.
- Work with clients to remediate issues such as business email compromise, malware, unexpected software, etc.
- Provide support to IT teams in the application of security policies and best practices.
- Assist in vulnerability management and patching efforts by identifying and reporting risks.
- Continuously improve security processes by researching new threats and vulnerabilities.
Job Qualifications
- 1+ years of experience in a SOC, cybersecurity, or IT security-related role.
- Fundamental understanding of cybersecurity principles, networking, and operating systems.
- Experience with security tools such as SIEM, endpoint detection and response (EDR), firewall logs, and intrusion detection systems (IDS).
- Basic knowledge of threat intelligence, malware analysis, and attack methodologies.
- Strong problem-solving and analytical skills.
- Ability to follow standard operating procedures and incident response guidelines.
- Effective communication skills, both written and verbal.
- Understanding of Windows, Mac, and Linux operating systems.
- Understanding of Microsoft Entra, Microsoft Azure, and Google Workspace.
- Ability to work in a fast-paced, team-oriented environment.
- Must hold CompTIA Security+ and CompTIA Network+ or equivalent.
- Bachelors in Cybersecurity or Information Technology, CompTIA CySA+, or equivalent is a plus but not required.
Job KPI's
- Alert Handling Time: Efficiency in analyzing and escalating security alerts.
- Incident Response Time: Speed and accuracy in responding to security incidents.
- False Positive Rate: Ability to distinguish real threats from false positives.
- Documentation Accuracy: Quality and completeness of incident reports.
- Collaboration Effectiveness: Contribution to team discussions, investigations, and process improvements.
- Security Awareness Contribution: Participation in security training and threat research.
Requirements
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or 7 (2000 series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
- Able to pass our online behavior and cognitive assessments.
- Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation
Pay rates starts at $5.95/hr and vary by experience and location.
Benefits
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible.:
Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW