SN Executive Assistant

How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

Do you have excellent time management and interpersonal skills, with experience interacting with senior stakeholders (Board of Directors and leaders)? Are you used to handling highly sensitive and confidential financial, legal, personnel, and institutional information while exercising professionalism and discretion?

We seek an exceptionally organised, proactive, and detail-oriented Executive Assistant to support the Public Affairs team. You will work closely with the Regional Director and Head of Public Affairs to provide seamless administrative and operational support, ensuring efficiency and effectiveness across a wide range of engagements with internal teams, partners, regulators, and key stakeholders. 

In this role, you'll:

• Manage schedules and coordinate meetings and appointments, including booking venues and arranging refreshments.
• Arrange transportation locally and internationally (flights and local transport) and any logistical arrangements to ensure she and the PA team can focus primarily on work.
• Collaborate with Leads on specific projects and related tasks.
• Remind team members about deadlines for responses to requests from external stakeholders.
• Reword documents and refine layouts before submission for signature.
• Provide follow-up support to the Regional Director on specific cases (e.g., collecting OKRs and building an org chart).
• Coordinate documents requiring the Regional Director's signature.
• Circulate internal communications and information to relevant leads and departments through appropriate Slack channels.
• Provide comprehensive administrative support, including:
• Acknowledging receipt of correspondence from external stakeholders (regulators, ministries, partners, etc.)
• Distribution of correspondence, memos, and reports.
• Assist with basic accounting tasks, such as invoicing requests and expense tracking.
• Manage external communications:
• Manage the Regional Director's personal social media communication, including triaging and responding to inbound communication.
• Act as the point of contact for the Regional Director among leadership executives, staff employees, clients, and other external stakeholders.

Key details

• Work authorisation in Senegal is required.
• This is a permanent position.
• Our salaries are competitive and calculated using a transparent formula. 
• We offer generous health insurance for you and your dependents.
• We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidised child care when they return to work.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements

• Bachelor's degree or professional training in business administration, human resources, or a related field.
• Demonstrated experience of at least 2 years in an Administrative or Office Assistant role for an Executive, showcasing proficiency in administrative tasks and office management.
• Excellent communication skills with Fluency in French, Wolof and English. 
• Exceptional writing, editing, and proofreading skills.
• Tech-savvy and a master at working with Slack, Zoom, and Google Suite.
• Familiarity with the financial service industry is a plus.

You might be a good fit if you

• Are excellent at multitasking and prioritising tasks effectively.
• Have exceptional attention to detail and accuracy.
• Are deeply passionate about our mission of bringing financial services to the people who need them the most.
• Excel in working in a fast-paced cross-functional environment.
• Demonstrate powerful organisational and stakeholder management skills, communicating effectively and often, both in writing and in person, to the point of overcommunication.
• Can adjust quickly to changing priorities and conditions and cope effectively in unfamiliar environments.
• Demonstrate tenacity and a willingness to go the distance to get something done.