SME Broker Development Coodinator

SME Broker Coordinator  

• Location: Stafford 

• Type: Permanent, full time  

• Happy to talk flexible working 

The Opportunity  

QBE Europe is currently recruiting a SME Broker Coordinator to join a well-established distribution team in our Stafford office. In this role you will support the delivery of the Distribution Strategy by establishing and maintaining relationships with Brokers to enhance the market presence predominantly in respect of SME/E-trade business. 

Having the right to work in the UK is a requirement for this role.  QBE may consider sponsorship at its discretion.  

About QBE       

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.       

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.      

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.   

Your new role 

• Align to key strategic partner accounts and relevant Network contacts to identify opportunities for growth in line with UK Strategy & annual targets. 

• Develop and strengthen broker relationships and improve insight of broker portfolio/new business opportunities as well pipeline development with key strategic partners including Networks. Build and maintain the market reputation and presence of business area with brokers and business introducers. 

• Work with the Strategic Distribution team and SME Account Manager to dDevelop business with Strategic Partners & Networks through a combination of telephone-based management, F2F Account management and structured engagement plans & regular communication. 

• Manage opportunities across all product lines, by identifying key brokers and align to QBE’s underwriting appetite. 

• Develop and share MI data and use to influence business decisions considering the Broker Distribution / Development plan. 

• Work with stakeholders, and using e-trading platforms, to ensure delivery of business plan and generate solutions where barriers to achieving business plan. 

• Build and maintain strong relationships with key stakeholders including brokers, industry bodies, business partners and colleagues to support constructive, mutually beneficial relationships, networking internally and externally. 

About you 

• Knowledge of insurance or broker industry and regulatory environment 

• Knowledge of commercial broker market and drivers 

• A flexible approach and ability to recognise and adapt to changing business requirements 

• Team player skills with the ability to work collaboratively and develop successful working relationships 

• Good knowledge of Microsoft Word, Access and particularly Excel 

• Desire to gain knowledge and skills with good numerical and analytical skills 

• Excellent verbal and written communication skills with the ability to produce detailed reports at various levels 

Benefits     

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:   

• 30 days holiday a year with the option to buy up to 2 additional days.     

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.     

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.     

To learn more about benefits of working with us, click  Rewarding our people - QBE European Operations    

Awards & Recognition   

We value our employee’s experience with us and are proud to have been recognised for the following awards:   

Insurance Post British Insurance Awards 2025:     

• Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance   

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year    

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer    

To learn more about our achievements, click here     

Apply now and let’s make it happen!     

If you’re looking for a career that combines your expertise and your empathy, click Apply today.