To develop a deep knowledge of BD business functions for the assigned BD sites, including key driver goals, short and long-term roadmaps, key projects, and personnel
Act as an interface between business teams, global infrastructure, change management, and technology support teams
Manage communication of change implementations and service impacts
Provide an escalation point for when service levels are missed or at risk and coordinate resolution of issues with infrastructure, change, and support teams
Deliver locality specific solutions required by the business
Oversees projects and portfolio and technical aspects for project assessment, design, planning, execution
Provide program and project management services across all technology towers
Work with other TGS business partner teams and external partner teams to define, document, analyze and prioritize existing and emerging business requirements
Complete the projects/improvements/deliverables needed to implement technology, processes, or services to meet BD business requirements including documentation, testing and implementation
Work as key driver to facilitate partner teams to ensure delivery provides the desired outcomes
Work with other TGS Business Partners and TGS’ Core Areas of Delivery to ensure that solutions are not siloed
Apply comprehensive understanding of concepts within own technical area to design relatively advanced solutions; demonstrates understanding of key business drivers
Has a broad and in-depth understanding of IT Infrastructure technologies
Serves as an expert within a technical area and educates others on technical issues
Draws on best practices and comprehensive technical knowledge to advise internal/external customers
Approaches issues from multiple perspectives and collaborates with internal/external customers in generating creative, effective and practical solutions
Required Skills
Optional Skills
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