Site Payments Associate II

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. Alongside clinical research through our PPD® clinical research portfolio, our work in accelerated enrollment solutions optimizes each step of the patient journey in clinical trials, such as securing sites and recruiting patients, allowing for more patients to participate in clinical research. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Enlist with our Mexico City team and immerse yourself in a committed community striving to progress clinical research. Our sector is celebrated for upholding exceptional standards and promoting teamwork.

Discover Impactful Work:

Play a key role in a team committed to improving patient experiences throughout clinical trials. Your responsibilities as a Trial Patient Payment Associate II will be essential in maintaining the smooth operation of patient payment processes.

A day in the Life:

• Manage patient payment inquiries and issues promptly
• Coordinate with internal teams to ensure timely payments
• Maintain accurate records of all transactions
• Develop and implement process improvements
• Ensure compliance with regulatory requirements

Keys to Success:

Your capacity to collaborate effectively and adhere rigorously to deadlines will distinguish you. Our team values outstanding communication skills and a sharp attention to detail.

Education

• High school diploma or equivalent experience required.

Experience

• Proven experience in a similar role
• Familiarity with clinical trial processes
• Experience with payment systems

Knowledge, Skills, Abilities

• Strong analytical skills
• Excellent organizational abilities
• Capability to operate autonomously and collaborate effectively within a team

Physical Requirements / Work Environment

This role is primarily office-based, requiring extended periods of sitting and computer use. Occasional travel may be necessary.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!