Suite Kitchen Lead
Suite Kitchen Leads oversee the day-to-day operations of assigned suite kitchens and pantries, ensuring efficient coordination, quality control, and timely service of all food and beverage products. They direct Suite Attendants, Runners, and Pantry Coordinators to maintain Legends’ standards of excellence in presentation, accuracy, and guest satisfaction. This role combines hands-on leadership, logistical coordination, and strong communication to deliver seamless, high-quality suite service throughout each event.
Compensation
Hourly wage: $19.05
Vacancy Status
This posting is for an new vacancy.
LEGENDS GLOBAL
Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white-label approach.
Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events.
The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.
Winning is an everyday mindset at Legends Global. We succeed together as one unified team.
The Role
Duties & Responsibilities
- Supervise the setup, service, and breakdown of assigned suite kitchens and pantries.
- Oversee and delegate daily tasks to Suite Attendants, Runners, and Pantry Coordinators to ensure smooth event execution.
- Expedite food and beverage orders efficiently, ensuring all items meet Legends’ standards for quality and presentation.
- Communicate effectively with culinary teams and management regarding event timelines, menu items, and special instructions.
- Monitor inventory control, including opening, closing, transfers, and usage logs; maintain accurate documentation.
- Ensure suite kitchens remain organized, stocked, and clean before, during, and after events.
- Report and coordinate any maintenance, equipment, or safety issues promptly.
- Enforce all company, facility, and government policies related to food safety, alcohol service, and workplace safety.
- Complete shift summaries, inventory reports, and end-of-event documentation as required.
- Act as a point of contact for Suite Hosts and Attendants regarding service needs and guest concerns.
- Lead by example, promoting teamwork, professionalism, and a service-first attitude among all Premium staff.
Skills & Abilities
- Strong leadership, communication, and team management skills.
- Exceptional organizational and multitasking abilities.
- Ability to maintain composure and decision-making under pressure.
- Keen attention to detail with a focus on quality, timing, and presentation.
- Excellent problem-solving and interpersonal skills.
- Dependable, proactive, and committed to guest satisfaction.
Knowledge, Education, & Experience
- Smart Serve certification required.
- Food Handlers certification an asset.
- Previous supervisory or lead experience in hospitality, food service, or catering required.
- Post-secondary education in hospitality, business, or related field preferred.
- Working knowledge of food safety, sanitation, and responsible alcohol service standards.
- Ability to work flexible hours including evenings, weekends, and holidays.
Physical Demands
- Ability to stand and walk for extended periods in a fast-paced kitchen environment.
- Frequent bending, reaching, and lifting of items weighing up to 40–50 pounds.
- Exposure to heat, humidity, and varying event-day conditions.
- Regular communication via phone, radio, and in-person with staff and management.
- Requires clear vision and speech to coordinate orders and ensure safety in all service areas.
The essential responsibilities of this position are outlined above and may be adjusted due to operational requirements or reasonable accommodation. This description does not limit management’s right to assign other duties.
Hiring Process Disclosure
Legends Global may use automated or artificial-intelligence-based tools to support aspects of the candidate screening or selection process.
Legends Global is an Equal Opportunity Employer and is committed to employment equity. We encourage applications from Women, Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Veterans. We are dedicated to fostering an inclusive and accessible workplace in accordance with applicable human rights legislation.