Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
The SIEM Engineer is responsible for creating, maintaining, and optimizing alerts within the organization's Security Information and Event Management (SIEM) system. In addition to alert management, the role includes ensuring the proper functioning and performance of the SIEM platform, working closely with other teams to integrate security solutions, and directly collaborating with the Security Automation Team to support automation efforts. The SIEM Engineer will also ensure that security standards are adhered to across the system and will be responsible for maintaining and updating relevant documentation to ensure clarity and compliance with internal policies and external regulations.
What Part Will You Play?
Build and maintain security alert content: Design, create, and manage effective alert content within the SIEM platform to identify potential security incidents, ensuring high-quality, accurate detection of threats across the network and systems.
Maintain the SIEM environment: Oversee the day-to-day operations of the SIEM system, ensuring it runs smoothly, troubleshooting and resolving issues to maintain optimal performance and security.
Keep up to date with knowledge of emerging threats: Continuously monitor the cybersecurity landscape for emerging threats, vulnerabilities, and attack techniques to update alerting rules and maintain the relevance of security detection.
Work with Risk-Based Alerting (RBA): Implement and fine-tune risk-based alerting strategies, ensuring that the SIEM platform effectively prioritizes alerts based on potential impact, minimizing noise and increasing the focus on critical threats.
Work directly with the Security Automation Team: Collaborate closely with the Security Automation Team to integrate automated processes for alert management, response, and remediation, enhancing efficiency and reducing the time to mitigate risks.
Build and maintain applicable documentation: Create and update detailed documentation for alerting configurations, processes, and procedures, ensuring transparency and consistency in security operations.
Participate in strategic planning and development of the SIEM environment: Contribute to the long-term vision and strategy for the SIEM platform, including capacity planning, scalability, and the implementation of new technologies or methodologies to improve security monitoring.
Integrate new data sources into the SIEM system: Identify, assess, and implement relevant data sources to enhance the SIEM’s detection capabilities, expanding visibility across diverse systems, applications, and network devices.
Collaborate with cross-functional teams: Work with security architects, incident response teams, and other stakeholders to align the SIEM environment with organizational security goals and ensure smooth collaboration during security incidents.
Ensure compliance with security standards and best practices: Regularly review and ensure that all alerting and SIEM configurations comply with internal security standards, industry best practices, and relevant regulatory requirements, maintaining the integrity of the security posture.
Minimum Qualifications
Preferred Qualifications
What Are Our Desired Skills and Capabilities?
Drive and self-motivation: A proactive individual who takes initiative and thrives in an independent work environment, consistently seeking opportunities to improve and grow within the role.
Ability to handle complex tasks: Comfortable working on intricate and challenging security problems, demonstrating strong problem-solving skills and the ability to navigate through complex technical environments.
Strong teamwork and collaboration: Works effectively within a team, actively contributing to group goals, and collaborating with colleagues across departments to achieve shared success.
Industry knowledge (Financial Industry): Familiarity with the unique cybersecurity challenges and regulatory requirements within the financial sector, understanding the criticality of protecting sensitive financial data and assets.
Adaptability and eagerness to learn: Willingness to stay current with emerging security trends, technologies, and threats, while being adaptable to change and new challenges in a fast-paced environment.
Experience with security monitoring tools: Hands-on experience with SIEM platforms and security technologies, demonstrating the technical expertise necessary to configure, manage, and troubleshoot security monitoring systems.
Strong analytical and troubleshooting skills: A sharp eye for detail and the ability to analyze large volumes of data to identify trends, potential threats, and system weaknesses, quickly resolving any issues that arise.
Excellent communication skills: Capable of clearly articulating technical concepts to both technical and non-technical stakeholders, ensuring alignment and understanding across different teams and leadership levels.
Commitment to security best practices: A solid understanding of security best practices and standards, ensuring that all actions and solutions align with industry-leading methodologies to maintain a secure environment.
Time management and prioritization: Ability to manage multiple tasks simultaneously, effectively prioritize and meet deadlines while ensuring quality and attention to detail in all aspects of work.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.