Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Step into the spotlight at New York-New York Hotel & Casino as a Showroom Supervisor, where the energy of the Strip meets unforgettable live entertainment. In this role, you’ll lead the way for front-of-house operations across our theaters and showrooms, ensuring every guest enjoys a seamless, memorable experience. You’ll also oversee property ticket sales, foster strong partnerships with show teams and property leaders, and keep our world-class service standards shining in every interaction.
You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!
THE STARTING PAY RATE: $25.00 / Per Hour
THE DAY-TO-DAY:
- Provide leadership support in the Manager’s absence, including concession comps, station assignments, and early out approvals
- Lead pre-event briefings with event staff, following direction and information from department leadership
- Monitor staff interactions with guests during events to ensure high levels of service
- Ensure all transaction responsibilities are completed according to procedures, including ticket handling, seating guests, and answering questions
- Monitor and maintain inventory and stock of all equipment and supplies
THE IDEAL CANDIDATE:
- Must be 21 years of age or older
- High School Diploma or GED
- Two (2) years of previous Ticket Office or Theater experience required
- Ability to lead and mentor a team
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
- Must be able to work various shifts, including weekends and all holidays
THE PERKS & BENEFITS:
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our New Yor New York employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10662
Are you ready to JOIN THE SHOW? Apply today!