Job Description:
The Showroom Coordinator will assist with day to day operations of the Cambria Showroom in Bethpage, NY. This individual will assist with guest relations and customer experience as well as some event coordination/details. This position will strive to discover customer needs while guiding them across the brand. This role will deliver the brand experience and product knowledge to customers as well as trade professionals. This role will report to the Showroom Manager, rolling up to the District Manager.
** This is a part time position. Hours will entail Saturdays 9-2 plus flexibility during the week. 21 hours per week. **
Essential Duties and Responsibilities:
Assist in day to day operations of the Showroom
Provide exceptional customer experience to all scheduled appointments and walk-ins
Generate sales leads and collaborate with the local sales team within the DC territory
Create visibility of the Showroom to industry partners
Learn and master Brand and product knowledge effectively
Assist the Showroom Manager in placing sample orders for sales team
Make follow up phone calls with consumers & business partners
Provide detailed information to better help homeowners and designers understand the benefits of Cambria
Assist consumers and trade professionals with design solutions for their project, as requested
Work with Showroom Manager & Sales team to increase traffic and manage lead process
Support Showroom Manager in planning, organizing and executing all Showroom events
Remain educated on current design trends in the industry
Merchandise displays and ensure brand standards are maintained within the Showroom
Perform other duties and responsibilities as assigned
Requirements:
Effective interpersonal, verbal and written communication skills
Strong attention to detail, high level of organization and initiative
Passion for sales and closing skills
Strong project management skills
Ability to develop and maintain strong working relationships with internal and external parties
Professional demeanor
Pronounced analytical and follow up skills
Ability to thrive in a fast-paced, high-energy environment
Ability to work evenings and weekends for events as business requires
Minimum Requirements:
Education: College Degree (preferably Marketing, Interior Design / Home Fashion, Retail Sales) or relevant experience
Experience: 1-3 years’ in a retail showroom environment providing excellent customer service
Systems: Google Suites, Microsoft Office, Salesforce (preferred)
Additional Requirements:
Managerial Responsibilities: N/A
Travel Requirements: N/A
Physical Requirements: Showroom position requiring some lifting of samples, up to 25 pounds and event set up
Cambria’s starting pay range for this position is $22.00 - $28.00. Pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.
For additional company information, please visit www.CambriaUSA.com