Shift Driver Team Manager

Shift Driver Team Manager                         

Hinckley, Leicestershire

40 hours per week. Monday - Friday with Saturday morning cover on rota

£39,000 pa + benefits

Job Purpose:

Our team members are at the heart of everything we do. At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

Job Scale:

To effectively manage a team of administrators and drivers and ensure the Central Logistics Centre Transport Fleet function delivers agreed financial and customer service objectives. The role ensures all transport operations are conducted legally, safely, and in full compliance with Health & Safety obligations to drivers and members of the public.

Principal Accountabilities:

People Leadership

·       Take responsibility for all areas of people management for direct reports, including coaching, nurturing talent, and motivating the team through effective leadership.

·       Manage driver rotas to ensure trained cover for absences, maintaining operational continuity.

·       Provide coaching and guidance to team members, fostering a culture of continuous improvement and professional development.

·       Manage the team, ensuring consistent communication and operational alignment.

·       Conduct performance reviews and provide timely feedback to all team members

·       Foster an inclusive and supportive team environment by promoting diversity, respecting individual differences, and ensuring all team members feel valued and empowered to contribute to the success of Cencora Alliance Healthcare.

Cost Management and Budget Control

·       Ensure transport operational costs remain within budget by implementing and monitoring robust control mechanisms.

Compliance and Legal Standards

·       Ensure drivers comply with hours, tachograph rules, and speed limits, adhering to all legal requirements.

·       Maintain all vehicles to company and legislative standards, ensuring safety and reliability.

·       Ensure vehicles are not overloaded and only authorised vehicles are kept at the designated Operating Centre(s) when not in use.

·       Ensure all documentation is completed accurately and in line with statutory requirements.

Fleet Maintenance and Records Management

·       Oversee the compilation and accuracy of all service and maintenance records to ensure compliance with legal and company standards.

·       Complete monthly Fleet Key Performance Indicators (KPIs) by agreed deadlines, monitor performance, and address issues through remedial action plans.

·       Participate in internal fleet audits, ensuring any identified issues are resolved through the execution of action plans.

·       Manage and oversee temperature-controlled distribution operations, ensuring compliance with regulatory and operational standards.

·       Ensure all vehicles and processes meet the specific requirements for temperature-sensitive goods.

·       Manage a mixed fleet of LGVs and LCVs, including vehicles based at remote locations, ensuring they meet operational and compliance requirements.

Customer Service and Delivery Standards

·       Ensure all customer deliveries are completed in the prescribed manner, meeting agreed service standards.

·       Investigate customer service issues promptly, provide feedback, and implement remedial actions to prevent recurrence.

·       Maintain a customer-focused approach, ensuring customer needs are prioritised and productive relationships are built and sustained.

Health and Safety Compliance

·       Lead the Health and Safety agenda for transport, ensuring the department meets all Health and Safety (H&S) requirements.

·       Conduct regular reviews, training, and risk assessments to mitigate potential hazards.

·       Ensure team members are fully aware of their H&S responsibilities and promote a culture of safety across the transport operation.

Continuous Improvement and Process Development

·       Make recommendations for improvements in processes and procedures within the area of responsibility.

·       Implement corporate processes and procedures in a consistent manner, ensuring alignment with organisational standards.

·       Work with management team members to develop a culture of continuous improvement across the site.

·       Actively seek opportunities to enhance operational efficiency and make recommendations for improvement.

Independent Decision-Making

·       Operate on own initiative, making informed decisions to ensure operational success.

·       Take ownership of transport-related challenges, resolving issues promptly and effectively.

Knowledge, Skills and Experience Required:

·       Familiarity with relevant UK transport legislation, such as DVSA regulations and health and safety requirements

·       Knowledge of Standard Operating Procedures (SOPs) and contractual requirements within a logistics or transport environment.

·       Awareness of company-specific compliance standards and KPIs

·       Experience in driving operational efficiencies and implementing continuous improvement initiatives

·       Ability to communicate clearly with internal and external stakeholders

·       Experience working collaboratively with internal and external stakeholders to achieve shared goals

·       Proficient in Microsoft tools including 365, Excel, PowerPoint, Word and Teams

Essential Requirements:

·       Desirable to have acquired or working to transport manager CPC qualification.

• Strong leadership skills to guide, motivate, and develop a team and drivers

• A strong understanding of transport operations, including driver and vehicle compliance, route planning, and fleet management

• Demonstrated experience in leading and developing teams, including conducting one-to-one meetings and managing performance

• Previous experience in a supervisory or management role within a transport or logistics environment

• Good verbal and written communication skills to deliver briefings, team talks, and safety updates effectively

• Proven experience in managing driver and vehicle compliance, as well as health and safety requirements

• An awareness of health and safety regulations and best practices within the transport and logistics sector

Key Dimensions:

·       Direct reports

·       Experience of managing teams at remote locations

·       Experience of managing a mixed fleet of LGV’s and LCV’s, some of which are based remotely

·       Working in a highly regulated / audited working environment

·       Operating on own initiative as the site transport function lead

·       Leading the Health and Safety agenda for the site

·       Experience of temperature-controlled distribution

Manual Handling:

Manual handling tasks, such as lifting and bending, are key parts of this role. Cencora Alliance Healthcare is committed to creating an inclusive workplace and ensuring the safety and well-being of all team members.

If a team member’s ability to carry out manual handling tasks changes due to health or other reasons, they should inform their people leader. This ensures that everyone can work safely and effectively.

Additional Information:

Some UK travel may be required occasionally with overnight stays.  

Full driving licence required

There will be a requirement to travel to Link Points.

All people leader roles will need to be “on call” for emergency orders and alarm call outs.

All people leader roles will need to participate a weekend working rota.

An agreed element of flexibility may be required.

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What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned