About this opportunity:
The Shared Services Advisor ensures the reliable day‑to‑day operation of IT infrastructure across Western Canada field sites. Based in Lloydminster, this role serves as the primary on‑site IT resource, supporting end‑user computing and field infrastructure while acting as a key liaison between field operations and centralized IT teams. The successful candidate will travel to surrounding field sites as required to support seamless IT delivery.
The Shared Services Advisor provides hands‑on incident and escalation support, SMART HANDS assistance for remote IT and approved non‑IT teams, and manages the installation, relocation, and tracking of IT assets and inventory. The role focuses on maintaining operational stability, minimizing service disruptions, and proactively identifying and communicating risks and end‑user impacts.
While primarily operational, the Advisor contributes field expertise to approved projects as needed. Success in this role requires a versatile technical generalist who can work independently in remote environments, communicate effectively with technical and non‑technical stakeholders, build strong working relationships, and travel extensively to support business‑critical field operations.
Interested in working in Lloydminster? Learn more!
Work Environment:
This position is located in Lloydminster and requires the successful candidate to live in the area.
What you’ll do:
Accountable for the stability, availability, and safe operation of IT infrastructure that enables frontline business activities
Deliver consistent, on‑site IT support for frontline operations across multiple remote and rural locations
Partner with Deskside, Infrastructure, Workplace, Security, application teams, and site stakeholders to ensure seamless service delivery
Execute and oversee IT assets, inventory, and infrastructure changes aligned with enterprise standards
Resolve incidents and escalations to protect productivity, operational continuity, and safety
Make independent operational decisions, proactively communicate risks, and apply sound technical judgment in dynamic field environments
Who you are:
Our ideal candidate will have the following minimum requirements:
Legally authorized to work in Canada
Post‑secondary diploma or degree in IT, Computer Systems, Engineering Technology, or equivalent hands‑on experience
2+ years of experience supporting IT infrastructure and end‑user computing in operational, industrial, or field‑based environments, ideally across remote or distributed locations
Demonstrated experience with networking, telecom, servers, storage, incident response, escalation troubleshooting, and asset lifecycle management
Proven ability to work independently, solve complex problems without predefined procedures, and collaborate effectively with centralized IT teams and business stakeholders
Willingness to travel to remote and rural field sites and work safely in regulated, safety‑sensitive environments
We acknowledge the value of transferable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.
For this position you will be required to maintain a Class 5 driver's license, a satisfactory driving record, and adhere to the appropriate Company policies and guidelines. A driver's abstract will be one of the background checks requested in the pre-employment screening for the final candidate.
Note: The application deadline for this position is 11:59 PM MT May 4th, 2026.
Cenovus was ranked one of Canada’s Best Employers in 2025. We’re committed to being an employer of choice in our industry by offering a competitive total rewards package and employee programs and rewarding career development opportunities. Learn more.
If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email careeropportunities@cenovus.com.
Who we are:
Ranked as one of Canada’s Best Employers in 2025, Cenovus is an integrated energy company headquartered in Calgary. We’re committed to maximizing value by developing our assets in a safe, responsible and cost-efficient manner. We operate in Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus’s downstream operations include upgrading, refining and marketing operations in Canada and the United States.
Find Cenovus on LinkedIn, Facebook and Instagram.
The Cenovus experience
Total rewards
We’re committed to being an employer of choice through competitive compensation and our comprehensive total rewards package, including:
Paid vacation (including a flex day program for eligible staff)
Health & dental benefits
Substantial mental health coverage
Life insurance
Disability benefits
Employee family assistance
Virtual healthcare coverage
Our development philosophy
We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee development initiatives, including:
Internal course offerings
Education assistance for additional development
Opportunities to work on special projects
Leadership development programs for emerging and established leaders
We actively promote internal job movement, recognizing the value of gaining new perspectives, building connections across teams, and applying expertise in new ways. As a fully integrated energy company, we believe that sharing knowledge across our business and operations creates stronger outcomes—for employees and for the company as a whole.
Our culture
Our purpose: We energize the world to make people’s lives better.
Our values:
Protect what matters
Do it right
Make it better
Do it together
Cenovus Cares: We believe in the power of purpose-driven work. Our Employee Giving and Volunteering Program, Cenovus Cares, connects our people to our purpose, inspiring action and elevating impact year-round.
Support causes you care about with volunteer opportunities in and outside of work.
Earn donation grants while volunteering (up to $1,000 per event).
Receive donation matching up to $25,000 annually.
Staff resource groups: We have various staff resource groups to help ensure our people feel a sense of belonging and can grow and do their best work. These voluntary groups are employee-led and all groups are open to all staff in all locations.
Equal opportunity employer
We believe a workplace where everyone has merit-based opportunities to grow, achieve career aspirations and feel a sense of belonging benefits our people, our company and the regions where we live and work. We embrace and encourage different perspectives and approaches, which help us make better business decisions. We believe that through this approach, we can solve challenges, seize opportunities and unlock innovative solutions.
To achieve an unbiased and respectful workplace, individuals are evaluated based on qualifications, merit and abilities, and we encourage applications from all qualified candidates. We also acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.
For more information about working at Cenovus, visit cenovus.com.
The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.
Interested in this opportunity? Click the Apply link.
If you are a CURRENT EMPLOYEE, please apply by going to our Internal Career Site.