Hi, we’re PEXA!
We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.
We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.
We’re growing fast, that is where you come in.
We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.
Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.
Why become a PEXArian?
Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.
Here’s a snapshot of what your life at PEXA could look like:
Your growth:
We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Your wellness:
We care about your holistic wellbeing
Your work/life blend:
We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.
We are seeking a detail-oriented, proactive Settlements Co-ordinator to join our Operations team.
This role is critical to ensuring the integrity and smooth running of our safeguarded settlement accounts and supporting customer operations. The successful candidate will be responsible for managing exceptions, daily reconciliations, and providing high-quality support to internal and external stakeholders.
With a competent analytical approach, you will own and work to resolve a variety of settlement and source account issues. You will instil confidence and take pride in managing all interactions to satisfactory resolutions within tight timescales and be accountable for maintaining remarkable levels of efficiency and productivity, to delight and amaze our customer’s experience.
You will build and maintain strong networks internally and externally to support you in this hands-on role.
Developing exceptional SME knowledge of the PEXA Platform, with a specialist focus on Settlements, Source Account and the Disbursement Account process and deal with all associated exception scenarios, along with policy, process and procedures.
When things go wrong, the effectiveness and speed at which we resolve an issue is critical to our objective of providing a ‘first-class service’.
You will be responsible for real-time monitoring, analysis and administration to identify and propose continuous improvement of our settlement processes, training, knowledge and product development ensuring we are an innovative team who are ‘better together’.