Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
Sesame University was inspired by and created upon the foundation of Sesame Place’s mission to help the children of our communities. Since 1969, families have looked to Sesame Street to help their kids grow smarter, stronger, and kinder. As our friends at Sesame Street put it best, they “provide access to early education, critical health lessons, and helpful tools for tough situations – but most importantly, joy – Lots of joy!”.
Sesame Place wants to help more than just the children in our communities grow. We want those children, as they grow into adults, to learn and experience all that they can to increase their opportunities and to move forward with confidence, success, and positivity in their future endeavors. Our mission, as Sesame University, is to provide an opportunity to gain hands on experience within the theme park and hospitality industry that allows for the identification, growth, and development of future talent.
Intended Majors and Departments:
Guest Relations Department
Hospitality/Management majors
Communications majors
Marketing majors
Psychology majors: with a path on human behavioral studies
Security Department
Criminal Justice majors
Entertainment Department
Performers and majors of the Arts: singers, dancers, costumed characters
Costuming and Fashion majors: Entertainment wardrobe for performers
Horticulture Department
Horticulture and Landscaping majors/trades
Food and Beverage Department
Culinary majors and line cooks: Entry-level and experience-based positions
Park Quality
Waste Management
Attraction Operations
Recreational and Theme Park majors
Hospitality and Tourism
Human Resources
Hiring/Onboarding and Recruitment
Training and Development
Finance
Accounting, Payroll, Timekeeping, and Scheduling
Marketing
What You'll Experience:
Exposure to the theme park industry which includes many departments and other subindustry experiences such as hospitality/customer service, management, operations, revenue, and general structure, leadership, and discipline of a workforce.
Hands-on and real-world experience for resume enhancement
Seminars with industry experts to help build upon knowledge of the theme park industry and its subindustries
Customer service skills and de-escalation tactics, including how to best resolve and deal with customer scenarios of all levels
Gaining and building upon skills such as leadership, communication, decision making, time-management, etc.
Networking opportunities and newfound connections
Complimentary Park admission for ambassador, friends and family complimentary tickets, and park food and merchandise discounts!
Scholarship opportunities
What it takes to succeed
Proficient problem solving and quick-thinking skills
Ability to think and work independently
Consistently maintain a positive and professional demeanor
A passion for customer service
Excellent multi-tasking and time management skills
Strong communication and interpersonal skills
Active listener with the ability to anticipate guest needs
Attention to detail
Flexibility to perform varied duties
What else is important:
Must be 18 years of age or older
Must be enrolled in or attending a college/university
Can interact with guests in a fast-paced environment
Outstanding communication abilities
Must be able to lift, push, pull and/or carry up to 50 lbs.
Must be willing to comply with all SEA wardrobe and grooming guidelines and other employee standards as stated in the handbook
Must be able to work indoors and outdoors in varying weather
Must provide flexible and consistent availability (including nights, weekends, and holidays)
Must consistently practice safe working habits and accident prevention
Ability to successfully complete all company required legal documentation and trainings within an established timeline
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.