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Job Summary
You may be thinking --- what is Sales and Services at Red Hat?
The Sales and Services organization supports Red Hat’s vision of being the defining technology company of the 21st century. Our Sales team takes a customer-centric approach to all stages of the sales lifecycle, which include building an account strategy, developing and implementing solutions that prove our technical value, and driving adoption and consumption of our technologies through professional services.
Now, it’s time for the exciting part. We are looking for a Services Portfolio Intern to join us in May 2026.
This internship offers a unique opportunity to contribute to high-impact projects focused on improving our services portfolio, enhancing seller tools, and exploring innovative applications of technology, particularly in the realm of Artificial Intelligence. As part of the Red Hat Intern Program, you will benefit from professional development, social engagement, networking, and meaningful work under the mentorship of experienced Red Hatters.
What you will do
The specific projects and initiatives will be determined based on evolving business needs at the time of the internship, but they will align with the following types of work:
Content Governance & AI Enablement: You may work on designing/refining and piloting content governance frameworks to prepare sales enablement materials for use with AI tools. This could involve analyzing existing content, proposing improvements, and testing new systems to ensure content is optimized for AI-driven assistance.
Tool Enhancement & Optimization: You might contribute to improving the accuracy or utility of existing seller tools, which involves analyzing historical data, identifying areas for enhancement, and developing new logic or prototypes to improve tool performance and business outcomes.
New AI Tool Prototyping: You could be involved in building a proof-of-concept for a new AI-based tool designed to solve specific problems for our sellers. This would include researching potential solutions, developing a basic prototype, and gathering user feedback from pilot groups.
Market & User Analysis: Your work might include conducting studies on how our services sellers feel about and use our Services Portfolio, or assessing the viability and impact of new roles or approaches within the team. This involves gathering feedback, analyzing data, and providing actionable recommendations.
Go-to-market processes: You may work on refining our go-to-market processes including streamlining the build of new offerings leveraging AI and assessing current go-to-market processes for efficiencies, and proposing
Throughout your internship, you will work closely with product and program management teams, assist with project management tasks like tracking progress and preparing documentation, and engage with stakeholders to gather requirements and drive projects forward.
What you will bring
We are looking for a passionate, curious, and proactive individual eager to learn and contribute to a dynamic team. The ideal candidate will have:
A keen interest in emerging technologies, especially Artificial Intelligence, and how they can enhance productivity, communication, and engagement.
A creative mindset with an eagerness to explore innovative ways to reach and influence audiences through various digital content formats (e.g., short-form video, digital campaigns, podcasts).
An interest in open source technology and a desire to build a career within the tech industry.
A strong eagerness to learn and proactively work as a part of a wider team.
Excellent written and verbal communication skills.
A detail-oriented approach with the ability to manage multiple tasks and meet deadlines.
Currently pursuing a Bachelor’s degree in a technical field (e.g., computer science, data science, information technology, or a related discipline).
Proficiency with any of the following tooling is a plus: Google-Docs, Tableau, Lookerstudio, SmartSheet
A curious and innovative mindset that challenges the norm
Experience using ChatGPT or Gemini in either school or personal life; comfortable with prompt engineering
Willingness to work both in-person from a Red Hat office location and remotely.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.