Workday

Services Consulting Manager (HCM, FIN or PATT)

Costa Rica Full Time

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday’s Consulting teams are driven by a passion for our products and the success of our customers in implementing our best in class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun!

About the Role

Responsibilities include:

  • Energetically recruit, develop, lead, and retain a diverse team of consultants supporting Workday’s Human Capital Management, Payroll, Absence, Time Tracking and/or Finance products.

  • Promote a team-oriented, ambitious, and innovative work environment while maintaining and continuously improving the consultant onboarding, performance management, and career development process.

  • Collaborate with Resource Management, Sales, and Engagement Managers to effectively staff engagements and build the skills vital to Workday consultants.

  • Drive team and individuals to provide the best customer satisfaction in the industry to deliver on customer satisfaction, references, revenue utilization, and margin objectives.

  • Become knowledgeable in the Workday product, methodology, and customer requirements by actively providing consulting services and working closely with the project teams.

  • Ensure the consultants are adhering to the activities, processes, and procedures outlined in Workday's Implementation Methodology.

  • Contribute to the strategic direction of the organization through leading and participating in internal initiatives.

About You

Would you enjoy leading a team in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator with a passion for providing expert services to help our customers maximize the value of Workday solutions and coach less experienced team members? 

The ideal candidate will have a mix of product/program management, Finance, HR or Payroll consulting, deep domain expertise in Finance, HR, Payroll and people management skills with a strong working knowledge of professional services as it relates to enterprise software. Requirements include:

Basic Qualifications

  • 5+ years of functional experience (domain experience) with Human Capital Management, Payroll, or Financials

  • 5+ years of experience leading consulting teams as a people manager and/or leading an implementation team working with Workday, SAP, Oracle, PeopleSoft or similar cloud based applications.

  • Experience implementing or working with Workday, SAP, Oracle, Taleo, PeopleSoft, ADP, UKG or similar applications.

  • Bachelor's degree or equivalent experience required

  • Excellent written and oral communication skills in Spanish and English ​

Other Qualifications

  • Strong consulting, organizational, project management, and interpersonal skills

  • Critical thinker & innovator with the ability to bring new ideas to life

  • Self-starter with proven ability to thrive and excel in a fast-paced, dynamic environment with high performance expectations

  • Strong team player, committed to high quality delivery

  • Structured, organized, and disciplined, and able to prioritize and handle multiple tasks simultaneously

  • Alignment to Workday values

  • Ability to travel up to 20% of the time

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!